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2 Intern
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399 Posts
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15042
September 17th, 2014 07:00
Dell Forum issue, Win 7 and Chrome
I've run into this problem with the Dell forum using computers running Windows 7 Home Premium, Pro, and Ultimate while using the Chrome browser. Currently using Chrome Version 37.0.2062.120 m.
If I attempt to open a link using the mouse middle click button (which opens the link in a new tab) or if I right-click on the link to choose 'open link in new tab', the clicks are basically ignored. The link will open up in the current tab and a new tab will also spawn.
Firefox and IE work as expected with Win 7.
Win 8.1 also works as expected with Chrome, Firefox, and IE.
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theflash1932
11 Legend
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16.3K Posts
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September 17th, 2014 13:00
It works just fine for me ... I suspect it is probably an issue with your mouse or its settings. Do you have any add-ons or extensions installed in Chrome?
mpo
2 Intern
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399 Posts
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September 17th, 2014 18:00
The only extension is Adblock Plus 1.8.5.
More on the setups:
Win 7 Pro, generic Microsoft wireless mouse (middle click broken)
Win 7 HP, generic Microsoft wireless mouse (middle click broken)
Win 7 Ultimate, EVGA wired mouse (middle click broken)
--Win 7 Ultimate XP mode, EVGA wired mouse (middle click works)
Win 8.1, SteelSeries wired mouse (middle click works)
Noodling around on the Dell forums, the Idea Storm section works correctly. The Idea Storm section appears to use the pre-update styles.
Every other non-Dell web page works correctly with Win 7.
For whatever reason, Win 7 and Chrome do not interact well with the forum updates for me.
It could be something on my end.
theflash1932
11 Legend
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16.3K Posts
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September 17th, 2014 23:00
They completely destroyed the forums after the last update, so if that is what you are referring to, it will probably go away if and when it ever gets fixed ... but on my Windows 7x64 with the latest version of Chrome, I didn't see what you described. Maybe I'll try AdBlock Plus as a test (I otherwise never use add-ons).
DELL-Chris M
Community Manager
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56.9K Posts
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232.1K Points
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September 18th, 2014 13:00
The middle mouse button opens all links in a new tab.
* Alienware X51-R1, Windows 7 64-bit, Chrome 37.0.2062.120 m
* XPS 730x, Windows XP 32-bit, Chrome 37.0.2062.120 m
edron1
30 Posts
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September 29th, 2014 09:00
I am experiencing this same thing and a lot more issues--but only on Dell Customer Forums; not any other types of online activities, searches, etc. and not any other Customer Forums--only Dell. I am pretty sure their entire Customer, Website, Pages, etc. are malfunctioning. Further, yet--I have been reading the other posts and I have all the same problems listed by countless other Dell Customers with all of the Dell software: Dell Concierge--this includes Dell Backup and Recovery, The Dell Concierge Tool, itself (the icon is a silver bell--such as once would have been used to summon a bellboy and/or get service at a counter) is completely malfunctioning. I won't type in all the remaining Dell software that malfunctions. That would take to long.
theflash1932
11 Legend
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16.3K Posts
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September 29th, 2014 11:00
This thread is not about Dell client software; it is about their website/forum behavior only. There are other threads and forums for addressing issues with specific Dell client software, like DBAR, Concierge, etc.. I have not noticed anything out of place with Dell.com or the Community, and some of the previous forum software screw-ups were fixed by the vendor. So, what are your specific issues?