Error: Unable to load license key validation library.

Question

Error:  Unable to load license key validation library.   The I get the license key for this product is invalid.  I notified Microsoft and they responded to contact Dell.  Any Ideas on how to fix this?  Jackie

DELL-Jesse L · Answer

Grandfour4, Thank you for using the Dell Community Forum. What program are you loading and getting this error message?

MACHADO458 · Answer

This sounds like its related to Etrust (aka CA Anti-Virus, EZ Armor). Seems your registration is out of date.   If your running this software please check the article on their support page below: http://crm.my-etrust.com/CIDocument.asp?SimpleUI=1&GUID=C3DFE54794FB43FD9547C327536CD71F&ExternalCallID=0&Ver=&AddBookmark=0&KDId=1819

Productivity Software

Error: Unable to load license key validation library.

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