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June 1st, 2006 06:00
Microsoft Office Document Imaging - problem opening TIF file
I have a strange problem with trying to open up a TIF file using Microsoft Office Document Imaging on a Dell Optiplex Gx620 with 1GB ram installed.
When I try to open the file I get an error of "one or more pages in this file cannot be viewed with Microsoft Document Imaging".
I have opened this file ok on both a Optiplex Gx260 with 512mb ram and also on a Optiplex Gx280 with 1gb ram.
I have noticed after further testing that it opens ok on the original Optiplex Gx620 PC if I reduce the physical ram to under 1gb (have tried both 512mb and 768mb and both times it worked ok).
The other thing I have noticed is if (on the original Gx620 with 1gb ram) I change the virtual memory option to no paging file the TIF file opens up ok.
I am trying to find out 2 things:
1) Has anyone ever come across this problem and if so does anyone know of a fix
2) What implications are there at leaving the page file set to "no paging file"
As stated, this only seems to be a problem with Gx620 with 1GB ram
Any help would be much appriciated
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RoHe
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June 5th, 2006 02:00
How much free HD space do you have on this Optiplex Gx620? Sounds like you may need to clean off all the .tmp files, internet cache, etc. No paging file means that Windows won't have a scratch file on the HD for storing things it swaps out of memory so it can load something else into RAM. General performance will suffer and some things might even crash.
Ron
Message Edited by RoHe on 06-04-200608:26 PM
dodgydl
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June 7th, 2006 07:00