Use the System Restore (accessed from Start/Programs/Accessories/System Tools) and restore the PC back to when it did work correctly.
If that doesn't fix it, the program will have to be reinstalled, unless this is just a "trial" version that came with the PC and in that case your only option is to purchase the program and install it in place of the trial version. Since this is a new PC, if you paid for the MS Office then you should have received an installation disc (with the Product Key) for the program, and if it's missing you need to contact Dell ASAP to get the missing disc as you only have a very limited time to request replacements for missing software such as MS Office.
Thanks for the suggestion; however, i tried using the system restore and this message comes up.
1. The disk OS(C) has errors. Windows has detected file systems corruption on OS (C;). You must check the disk for error before it can be restored. So I clicked on "check the disk for errors"
2. Then a window comes up and i select "Automatically fix file system errors.
3. However, another window comes up saying: Windows cannot check disk while in use. Do you want to check for hard disk errors the next time you start your computer? And i click "yes schedule disk check". But, nothing comes up. And i even restart the computer and nothing shows up neither.
So i tried reinstalling it and when i tried to uninstall it the massage came up saying "Error 2330. Setup cannot get attributes for the file C:\Program Files\Microsoft Office\Office12\1033. Verify that the file exists in your system and that you have sufficient permissions to update it". And yes I do have have the installation disk with the Product Key because I bought the MS Office
ALERT: This thread is 10 years old and the post by "systemactivation" immediately above includes a suspicious link that has no obvious relationship to the issue that was discussed in this thread.
Do NOT click that link!
EDIT: Both suspicious posts in this thread have been deleted.
fireberd
9 Legend
•
33.4K Posts
0
July 16th, 2009 04:00
Use the System Restore (accessed from Start/Programs/Accessories/System Tools) and restore the PC back to when it did work correctly.
If that doesn't fix it, the program will have to be reinstalled, unless this is just a "trial" version that came with the PC and in that case your only option is to purchase the program and install it in place of the trial version. Since this is a new PC, if you paid for the MS Office then you should have received an installation disc (with the Product Key) for the program, and if it's missing you need to contact Dell ASAP to get the missing disc as you only have a very limited time to request replacements for missing software such as MS Office.
j.kclaptop
5 Posts
0
July 16th, 2009 13:00
Thanks for the suggestion; however, i tried using the system restore and this message comes up.
1. The disk OS(C) has errors. Windows has detected file systems corruption on OS (C;). You must check the disk for error before it can be restored. So I clicked on "check the disk for errors"
2. Then a window comes up and i select "Automatically fix file system errors.
3. However, another window comes up saying: Windows cannot check disk while in use. Do you want to check for hard disk errors the next time you start your computer? And i click "yes schedule disk check". But, nothing comes up. And i even restart the computer and nothing shows up neither.
So i tried reinstalling it and when i tried to uninstall it the massage came up saying "Error 2330. Setup cannot get attributes for the file C:\Program Files\Microsoft Office\Office12\1033. Verify that the file exists in your system and that you have sufficient permissions to update it". And yes I do have have the installation disk with the Product Key because I bought the MS Office
And I have no clue what else to do please help.
RoHe
10 Elder
•
45.2K Posts
0
October 22nd, 2019 11:00
@Alex485 - Why are you responding to a thread that's 10 years old...?
RoHe
10 Elder
•
45.2K Posts
0
July 21st, 2020 11:00
ALERT: This thread is 10 years old and the post by "systemactivation" immediately above includes a suspicious link that has no obvious relationship to the issue that was discussed in this thread.
Do NOT click that link!
EDIT: Both suspicious posts in this thread have been deleted.