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16109

March 26th, 2016 12:00

Microsoft Outlook Contacts

In December 2015 I purchased a Dell Optiplex 3020 desktop computer. From the outset my Outlook Contacts did not sync with I pad nor Iphone. My knowledgeable computer mechanic -Dell registered - then somehow setup Apple Icloud, linking a new  Icloud Outlook on the computer which now syncs with my 2 devices. My problem is I need the Icloud Outlook/apple Icloud contacts to update Outlook contacts and vice versa.

Can you assist bearing in mind that my computer knowledge is limited.

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17.8K Posts

March 28th, 2016 08:00

Alsojohn,

I found some links below that may help you resolve the issue with your devices and outlook. If they do not resolve the issue you may need to contact Apple Support.

How to Connect an iCloud Account to Outlook 2013

How can I sync my iPhone contacts to my Mac and vice-versa, without losing them? Can i do it with iCloud?

For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number. Click my name in blue then on the next page click where it says send private message

2 Posts

May 30th, 2016 04:00

Hi,

Service Tag: Service tag removed per privacy policy> | Express Service Code:  Express service code removed per privacy policy>

Your reply 28 March 2016

I must apologise for the delay in replying but I waited for the Windows 10 download hoping that it would fix my problem.

 

Tried what you recommended to no avail.

 

What is NOT happening is that the 2 folders in Microsoft Outlook,  i) contacts and ii) icloud contacts are not talking to each other – they are not synced.  

That is what I need help with. 

I also have the latest apple download with regards to windows

 

Can you assist?

 

Thanks 

John

(alsojohn)

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