Microsoft Word 2002 Instalation problem

The error message that popped up was an Internet Explorer Script Error. It asked me to continue running scripts and because i've had to close it a number of times the error box no longer shows up anymore. It may show up for a brief second then it will dissapear...

Bigguy,

Thank you for using the Dell Community Forum.
Is this Word for Office or Works?
What is the complete error message you get, word for word?

this is MS 2002 works suite.. it's for works.. and at the moment i can't see the error message because it dissapears instantly.... i've been trying to figure out how to make it stay.. but i think that because i hit no on the script error box that it auto answers the question for me... lemme try again and see if i can get it to stay for more than a 10th of a second


edit: as of right now i can't get it to show back up. :( unless you might know how...

Message Edited by bigguy12183 on 03-17-2003 04:42 PM

Bigguy,

You may want to try and reinstall Word again.
Remove it from Add\Remove programs in control panel.
Then reboot the system.
Put in your Works CD#1 and choose customer install.
Then choose to reinstall Word.
Once it is done, reboot the system again.

hahah... ok here's the reason the error message wouldn't show up is because i was using some internet ad remover software and it blocked that instantly... well.. anyway... here's the error message

An error has occured in the script on this page

Line: 58
Char: 3
Error: Can't move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus.
Code: 0
URL: res://C:\Program%20Files\Common%20Files\Microsoft%20Shared\Office10\1033\msointl.dll/fe_regmeth1.htm



that's what i'm getting in the activation wizard after going through punching in the product key..

Bigguy,

The following web page has some information on this error message.
Error: Can't move focus ...

ummmm... hrmmmmmm...

is that site malfunctioning... because the title bar keeps flashing between the "can't move focus..." to the URL of it... and there's no info on it... =(

Bigguy,

Here is the information from that page.
---------------------------------------------------------------------
Can't Move Focus To The Control in WebHelp
Article #: 95432
Found in: RoboHelp HTML versions 9.X, 2002 (for Classic)
Last updated: December 30, 2002
Problem:
Error message displayed with IE 6 when running WebHelp.

Error: Can't move focus to the control because it is invisible, not enabled, or of a type

that does not accept a focus.

Code:0

Solution:
This problem occurs when IE 6 is installed on certain systems.

There are lines of code in the webhelp4.js file that should be edited.

1. Find the webhelp4.js file

The default location for the webhelp4.js file that is copied into your WebHelp folder each time you generate WebHelp is:

C:\Program Files\RoboHELP Office\RoboHTML\WebHelpExt

Note: You can also fix the webhelp4.js file in your individual WebHelp folder for a specific project.

2. Open the webhelp4.js file in Notepad. Refer to Article #11459 "Editing files in Notepad" for more information on this.

3. To fix the problem, just change the following line in the function of the webhelp4.js file.

tempColl(0).focus();

Comment out the line so that it looks line this:

// tempcoll(0).focus();

Or change the line so that it looks like this:

try { tempColl(0).focus(); } catch (e) {}

Note: This coding ( tempColl(0).focus();) may appear on line 1089 of the file webhelp4.js. The same coding may appear at another location in the file. Comment out or replace all instances of this coding as well.
---------------------------------------------------------------------

The only problem is I don't have that folder or that file anywhere on my computer at all. I've never downloaded anything off of that robohelp site. If it's a problem with IE, would an update and reinstall of IE work because that file can't be the problem as it is not on my computer... :(

Bigguy,

Yes, if the problem is with I.E then a reinstall of it may fix the probem.
---------------------------------------------------------------------

How to Reinstall or Repair Internet Explorer.

Method 1:
Use System File Checker.
1.) Put your WindowsXP reinstall CD in the system.
2.) Click Start, Run.
3.) Type in ( SFC /Scannow )
4.) Click OK, and the system will start checking the system files.
5.) If any errors are found the system will prompt you to replace these files.

Method 2:
Edit the registry to allow the installation of I.E
1.Download the latest installer package for I.E
2.Click Start, Run.
3.Type in REGEDIT and click OK.
4.Find the following Registry Key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
5.Right-click the IsInstalled (REG_DWORD) value, and then click Modify.
6.Change the "Value Data" setting from 0 to 1, and click OK.
7.Quit Registry Editor, and then download and install Internet Explorer 6.

Internet Explorer has been added to the Add/Remove Windows Components section of the Add/Remove Programs tool in Control Panel. This does not reinstall Internet Explorer.
For information about how o download and install Internet Explorer 6, visit the following Microsoft Web site:
http://www.microsoft.com/windows/ie/default.asp
---------------------------------------------------------------------

Review this post at the top of the Works Suite forum. Scroll down to the question, Q:What are my options if I have damaged software cds or a lost product key? Item number 9.