RichardT33,

If that document somehow got save as the normal template it will open every time that Word is opened and will appear to be a document. Try the generic fix for Word problems. Make sure your system is set to show hidden files and folders then do a search for normal.dot. Right-click and delete every occurrence that is found. When you restart Word a new normal template will be generated and with luck your problem will be solved.

right sorry denny but that didn't work, i enabled show hidden files and folders and did a search of all files and folders for normal.dot and no results were found. it sounded like my problem though, any other ideas?  

RichardT33,

Something is incorrect because if a normal template is not present Word will generate one so somewhere on your hard disk normal.dot is lurking.

sorry denny i was just about to reply.

you were on the right track. its all fixed now, it was to do with templates, although it didn't show up in the search i was looking on word at templates and found where theyre stored, (in documents and settings an blablabla)

i manually looked here and found the file called normal buried in the depths of documents and settings, deleted that and its all fine. even though i put show hidden files and folders it didn't show up in the search but you were right all along. i was thinking it was the auto recover thing instead of a template. anyway its all solved now.

many thanks

Richard

Message Edited by RichardT33 on 09-11-2004 05:01 PM

RichardT33,

Excellent news. Thanks for the feedback.