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175474
July 14th, 2014 17:00
MS Office 2013 EXE files missing
I just installed a Seagate Backup Plus drive (purchased from Dell) on my XPS system running Win 8.1. Installed backup SW that came with the drive.
Now I cannot open MS Office 2013 apps (Outlook, Excel, Powerpoint), but no problem with any other app installed on the PC.
Checked file location that the program icons point to, and the .exe files are missing! (FYI, that's C:Program Files>Microsoft Office 15>root>Office 15>OUTLOOK.EXE, etc.)
Now that I think of it, I had a Windows Update installed automatically yesterday, which may have caused the issue.
Anyone seen this issue, and is my only solution to reinstall the apps?. I do not like such major corruption to occur for unknown reasons. Who knows what else is lurking there?
zinfandel08
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July 19th, 2014 11:00
Thanks, Nabeel,
I just went ahead and reinstalled Office, which worked fine. Unclear what caused the issue; the only SW mod was the windows update. The update troubleshooter in MS website corrected 2 "errors" in the previous update. No idea why, but all clear now.
Dell-Nabeel A
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July 19th, 2014 00:00
Hi zinfandel08,
Some times Appilcation .exe fles get corrupted due to virus or by installing any 3rd party applications. Windows update doesn't corrupt MS office .exe files.
You can try to repair MS office 2013 using this link http://bit.ly/UgYYjU . If it doesn't work then you must reinstall MS office again. Let me know if this information was helpful.
Dell-Nabeel A
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July 22nd, 2014 03:00
That's great. You can always reach out to us for future support and we'll be glad to help.