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7011
April 18th, 2006 17:00
MS Office Programs Freeze When Opening a File From File Toolbar
All my MS Office programs (MS Word, Excel) freeze when I click on
File on the Toolbar and try to open a file. My Windows Task Manager shows that the Excel spread sheet opens itself giving me 2 applications trying to run and both are not responding. Problem started April 13th. When I try to restore the computer to an earleir date I get a message saying that it could not be restored to that date. I have tried several dates all the way back to January with the same message. MS Word has the same problem with opening a file and also frrezes if I try to insert a photo.
Microsoft Picture It also freezes if I try to open a photo file.
I think the problem only occurs with Microsoft programs. Adobe Print Shop will open files and Adobe Photo Shop will open files
I can use My Computer to open multiple Excel files or Word files with no problem and I can click back and forth between them with no problem.
My system is Dell Dimension 4600 and MS Office was OEM from Dell
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joliost3
1 Message
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April 18th, 2006 18:00
This has happened to me also and of course I can't find my disk. I'm lost and not the most computer savy.
Highland Area P
2 Posts
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April 18th, 2006 23:00
Highland Area P
2 Posts
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April 19th, 2006 00:00
Here's the answer (I assume--it seems to have worked for everyone else). Problem is caused due to Microsoft fix & conflict with other software. Read details at:
http://support.microsoft.com/kb/918165
This is the same response HardyHar posted to bvk628 thread of 4/14.
fredirvin
2 Posts
0
April 19th, 2006 10:00
I solved my problem by following the instructions at
http://blogs.technet.com/msrc/archive/2006/04/15/425311.aspsx