1.7K Posts

February 24th, 2006 12:00

You could go to Control Panel, Add/Remove Programs and look for Microsoft Word (or Microsoft Office, if you have it) and click the Change button. You'll be prompted to Detect/Repair.

If you can open Word, you can also accomplish this from the Help menu, Detect and Repair.

1.7K Posts

February 24th, 2006 13:00

If that's the case, you'll have to exit all programs and reinstall from the original CD. Just insert the CD into the drive and follow the instructions. If you just see icons, double click the icon that has the word setup included.

Let me know if this doesn't work.

10 Posts

February 24th, 2006 13:00

Thanks Allen, I will try that. I tried to remove microsoft word from the control panel and that didn't work either. I will let you know. Greg

10 Posts

February 24th, 2006 13:00

Hi, It says the patch package cannot be opened

10 Posts

February 24th, 2006 14:00

Thanks, I will try that now. My friend said that maybe microsoft has some security thing so when you intstall a new hard drive, it doesn't like it when you copy your files to it. I will let you know in a minute. Boy, this morning is shot! lol

1.7K Posts

February 24th, 2006 14:00

You;ll have to go << here >> and download and install the Windows Installer Cleanup  utility. Look for Microsoft Office in the list when you run the utility. Then reinstall Office.

10 Posts

February 24th, 2006 14:00

Hi Allen,

Nothing seems to work. I tried removing the program and I tried reinstalling the cd and it says both times that the patch cannot be opened and to check for authenticity. When I try to open word, it always tries to install it. Then it tells me to go to setup and restore. When I click ok, then finally word opens! I recently installed a new maxtor 200gig hard drive. I am using windows xp with all of the updates including package 2 so that should take care of the extra storage. I have a dell 4500 with 2.4 processor, 512 ram and everything is in good shape. This just happened recently. I notice the word icon lost the "W" I tried the system restore to two days ago and that didn't work either. Any more ideas? Thanks, Greg

10 Posts

February 24th, 2006 15:00

Thank you so much! I ran that utility, removed ms word, then re installed it after I entered all of the authenticity information. It is up and running now. I owe you some beer! 

Thanks again, Greg Banks

1.7K Posts

February 24th, 2006 15:00

No problem. I'm just glad it's fixed. Like you said, "The morning's shot" if something doesn't work.
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