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3534
April 13th, 2004 21:00
Opening Outlook starts with this error!
I get the following box when I open Outlook; "The add-in "c:\progra~1\mcafee.com\vso\outscan.dll" could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help menu." Though once I click "ok" I am able to use Outlook normally, I don't know why it's doing this. MY XPS came with McAfee, I uninstalled it and loaded Norton AV 2004. I've tried removing Outlook then reinstalling, though the problem persists. Anyone know how to fix this?
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esquire
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2.5K Posts
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April 14th, 2004 02:00
You didn't say which version of Outlook. The error is probably due to a bad uninstall on McAfee's part.
Try going to Tools > Options > Other. Click Advanced Options button. Click Add-in Manager button. If there is a McAfee entry, untick it.
If it is not listed, try also looking under COM Add-in.
Message Edited by esquire on 04-14-2004 12:26 PM
hw500
9 Posts
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April 14th, 2004 10:00