Outlook Stopped Saving Sent Messages

Did you verify that sent messages are set to save? Tools> Options> On Perferences tab, under E-Mail, click E-Mail Options. Under message handling, make sure that Save copies of messages In Send Items folder is checked. If this is checked, you might try Help then click Detect and Repair.

Actually, I am talking about Outlook Express. I have always called it Outlook because it is the only Outlook I have ever used. I will try your suggestion.

 

Thanks,

 

Jim

 

mmij,

Unless your copy of Outlook is quite old (97 or earlier) you will have Detect and Repair as an option under Help.

By any chance are you referring to Outlook Express? If so, transfer the messages from your current Sent Items folder to another folder then go into Windows Explorer and delete the file Sent Items.dbx. Make sure you have Windows Explorer set to display hidden files and folders to find the file. When you restart Outlook Express it will generate a new Sent Items folder and your save function should be restored.

Message Edited by Denny Denham on 12-21-2005 03:12 PM

Sent messages are set to save. I have even tried unselecting and reselecting that option, but that did not help. Detect and Repair is not an option in my help menu. I may have to reinstall from the disk and then go to the Microsoft web site and download updates.

Deleting the file and restarting worked.

 

Thanks

 

Jim

 

mmij,

Good news. Merry Christmas.