PCM Service

Question

I was having a problem with this software, as it was constantly crashing my system. I tried to remove it the way suggested in the FAQ, except that no files are listed in my startup folder. In frustration, I ran Hijack this and just deleted the PCM Service line. Now, I can't run DVDs. When I wanted to watch a DVD, I tried starting 'PCMService.exe', but it didn't help. Also, every time I run Dell Media Service, it creates the idiotic and continually empty folders, MyVideos, MyPictures, etc. I tried hunting through the minimal settings options to try to find the 'Please do not litter my harddrive with these folders' but I was unable to do so. Is there anyway to stop this? Is there an alternative software I can turn to? Message Edited by Seville2 on 12-19-2004 10:34 AM

klittrup · Answer

I have been getting the PCMservice failure at every startup as well.  I cannot find the program to load it back on to the computer (don't know how it disappeared).  Cannot play DVD's.  Cannot burn DVD's.   Where is the PCMservice program so I can 1) either reload it it, or 2) uninstall it properly since it seems to have vanished.  Have tried searching and cannot locate.  Have searched most of the CD's that came with the system.   Please help.

stcshindo · Answer

PCM service is basically DMX.   Find the Mulitmedia CD that came w/ your computer and reinstall DMX.   Also reinstall the Power DVD CD that came w/ your computer also.   Dont you just love Dell's support forum!

Seville2 · Answer

Yes, I do, but . .. .  Do your instructions just re-install PCM Service?  Because that was crashing my system.  In addition to which, something was running in the background on my computer and slowing it down.  That stopped when I excised PCM.  Is all this going to start again?

racerboy777 · Answer

First: uninstall DMX, then reinstall it off of the CD and then re install PowerDVD. taht should work i never have troubles, jsut update if u experience any troubles still.   Josh

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