PowerDVD no bookmarks or screen capture

JAC204,

* Go here to get details on the Dell/PowerDVD

I went to the page you specified, but that interface does not show up when I play DVD's.  The interface that does show up is a barebones affair without many of the features of the regular interface.  The Ctrl+C and Ctrl+F2 keystrokes they mention do not work, either.  As I said before, these features appear to have been disabled.

I have the same type of pc you have, and I am having the same problems. All I have is the very bare bones version of Dell Media Experience. Just the basics that allow me to watch DVDs. It's really annoying. Strange thing is, I downloaded the patch a few days go. Everything was fine. Today I went to use the DME again, and it asked me to download yet again, the patch. Which I did. I thought by doing this I would get the "EXtra" programs that I was able to access before. No such change. Then I found out you had to download the PowerDVD first, so I went back and downloaded that, and tried to redownload the patch. It doesn't work. I don't know what to do. Between software problems and the firewalls from Norton and Windows blocking every webpage I try to access, I can't win. I usually end up disabling Norton. I also have SP2 on my pc. Any suggestions? I've been sitting here frustrated for most of the day. The only thing I did was use Spy Bot and Ad Aware to get rid of spyware.