It's not a hardware problem, definately some software/configuration issue.
Are you using Powerpoint? (and which version) or are you using the PowerPoint Viewer (and do you have the latest version).
Also is Microsoft Office set as the default for the types of files that office can view (which would include PowerPoint files if the full PowerPoint program is installed).
It would appear to be some type of file association problem since it doesn't always work with e-mail attachments but will work if you FTP (download) the file to a folder or desktop. One thing to try, instead of just trying to open the e-mail attachment, save the e-mail attachment to your PC - either a folder or desktop and then access that saved file and see if you can open it. If that works, then there is some type of file association problem.
its a very simple problem that extension of PPT is not registered in registry. please visit www.computerhelp.co.in and under articles you will find how to register the same so that you can open when you get on your email. Also if you need any personalized support you can contact me through the mail address provided at the first page.
fireberd
9 Legend
•
33.4K Posts
0
February 3rd, 2009 03:00
It's not a hardware problem, definately some software/configuration issue.
Are you using Powerpoint? (and which version) or are you using the PowerPoint Viewer (and do you have the latest version).
Also is Microsoft Office set as the default for the types of files that office can view (which would include PowerPoint files if the full PowerPoint program is installed).
It would appear to be some type of file association problem since it doesn't always work with e-mail attachments but will work if you FTP (download) the file to a folder or desktop. One thing to try, instead of just trying to open the e-mail attachment, save the e-mail attachment to your PC - either a folder or desktop and then access that saved file and see if you can open it. If that works, then there is some type of file association problem.
karthik_v6
9 Posts
0
February 3rd, 2009 23:00
its a very simple problem that extension of PPT is not registered in registry. please visit www.computerhelp.co.in and under articles you will find how to register the same so that you can open when you get on your email. Also if you need any personalized support you can contact me through the mail address provided at the first page.