If they dropped it, why do they keep sending information about how to do it? And why don't they tell their phone support people to give us a quick, simple answer? The phone support people have to be beaten over the head to admit that the "Dell Restore" is not as good as a CD. Finally, after my 3rd attempt at online chat, I was suddenly told, "We're sorry you are missing one of your parts. We will send the CDs. They should arrive within 2 to 3 business days." And they did. Thank you again for adding a little bit of sanity to what has been an Alice in Wonderland week.
ejn63
9 Legend
•
87.5K Posts
0
March 8th, 2006 19:00
las14
5 Posts
0
March 8th, 2006 23:00
Thank you.
If they dropped it, why do they keep sending information about how to do it? And why don't they tell their phone support people to give us a quick, simple answer? The phone support people have to be beaten over the head to admit that the "Dell Restore" is not as good as a CD. Finally, after my 3rd attempt at online chat, I was suddenly told, "We're sorry you are missing one of your parts. We will send the CDs. They should arrive within 2 to 3 business days." And they did. Thank you again for adding a little bit of sanity to what has been an Alice in Wonderland week.
sandpat76
4 Posts
0
May 22nd, 2006 08:00