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October 16th, 2006 04:00

Problems Reinstalling Microsoft Outlook

I accidentally deleted Microsoft Outlook 2002. I tried several times to reinstall(after first uninstalling it) it using the disk provided by my Dell Axim. When I tried to open Outlook I get this message:
".DLL file for information services could not be fouond MAPI was unable to load information service PSTPRX.DLL. Be sure the service is correctly installed and configured."
 
I don't see how my installation disk could be corrupted as I have only used it when I received my Dell Axim.
Can anyone help me?
I have outlook express which works fine; I can get on the internet OK.  I really need this fixed so I can get to my calender and my e-mails on that are now orphaned on my Axim!
 
Thanks! littlefleur

2 Intern

 • 

12K Posts

October 16th, 2006 05:00

Try a System Restore.

October 16th, 2006 10:00

That is the first thing I tried: I tried system restore to an earlier date and the computer said that it couldn't do it but didn't say why.
littlefleur

2 Intern

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12K Posts

October 16th, 2006 10:00

Maybe try an installaiton in Safe Mode?
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