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51 Posts
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96171
January 13th, 2011 11:00
QuickSet at start Up
I have a Dell Inspiron 1545 with 2GB of RAM and Windows Vista Home Premium with SP2. The system came with the Quickset program installed and originally it worked. In Dec. 2010, I found a virus on the system. During the cleaning process, the command to automatically run the QuickSet program got removed from the HKLM>Software>Microsoft>Windows>CurrentVersion>Run key in the registry. The program is still on the system. It is listed in Add/Remove Programs. And if I go to C:/ProgramFiles/Dell/Quickset, the QuickSet.exe file is there. The hotkeys at the top of the keypad still do what they are supposed to do, ie;, if you press the Sound Mute key, the sound is muted, but the little graphic that used to come up on the screen doesn't come up anymore. I can manually run the EXE file and the graphics come back, but the wife doesn't want to have to do that since they used to work automatically.
I believe if I go to HKLM>Software>Microsoft>Windows>CurrentVersion, highlight the Run key and create a new String Value called QuickSet and put C:/ProgramFiles/Dell/Quickset/Quickset.exe in the value Data box and save it, the command to start QuickSet would be restored. I, of course would back up the Run key first. But there may be another option, thus the dilemma.
If I go to Control Panel/Add/Remove programs and highlight theQuickSet program, there is a repair option.
I am asking if I should use the repair option in Add/Remove Programs or just add the command to run the program directly into the HKLM>Software>Microsoft>Windows>CurrentVersion>Run key?
Thanks for any help
godawgs



Telson A
3 Apprentice
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904 Posts
1
January 14th, 2011 04:00
Hi
The Repair option may not fix your problem, heres what you can do though
1) Go to 'msconfig' and under the startup tab, put a check mark next to Quickset and restart your system.
2) If you do not find quickset in the startup list then use the following screen shot and add Quickset to the registry. Its the same location as you mentioned.
This will add quickset back to the startup. :)
Cheers
- Telson.
MWAZY
2 Posts
0
January 13th, 2011 13:00
Do you think Quickset have been infected? I dont know your antivirus program, I suggest you to uninstall it with Revo Uninstaller with advance setting and reinstall it. How could you be sure there is only this registry key having be removed? To answer your question, the repair option should be a better way to completely get Quuickset to run at startup. Did you ever use Hi Jack this program? Maybe your answer is here.
godawgs
51 Posts
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January 13th, 2011 22:00
Quickset was not infected. I use MSSE as an anti-virus, anti-malware program. I don't see any need to uninstall since it works perfectly find when you run it. I am sure the registry key was removed because a log file that was generated before the virus cleaning process listed the program in the HKLM>Software>Microsoft>Windows>CurrentVersion>Run key, and it's not in that key now. I did use HJT to create a log file as part of the virus cleaning process, why would my answer be there? So are you saying that the repair option on the QuickSet program was made for situations like this?
Thanks
godawgs
51 Posts
0
January 14th, 2011 09:00
Hello, Telson,
Thanks for the reply. I should have mentioned in my first post that QuickSet was not in msconfig either. I looked there first. I was pretty sure that the registry key fix would solve the problem, but after I found the repair option for Quickset in Add/Remove programs, I wondered if that should be used. I will back up that registry key, create a restore point and add the registry key and see if that fixes the problem. If it does, I will come back and mark your response as the answer.
Thanks
godawgs
godawgs
51 Posts
0
January 15th, 2011 07:00
Telson,
Adding the run command back to the registry key did the trick. Am marking your response as the answer. Thanks for the help.
godawgs
Telson A
3 Apprentice
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904 Posts
0
January 15th, 2011 08:00
Glad to help
Thank you for using the community.