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13954
April 30th, 2011 03:00
Roxio burn not working
hi everyone,
i have a Dell Inspirion N350 i bought it just a few months ago and it comes with roxio burn.
it worked well until a few days ago when it just stopped appearing, i mean i can see the icon but when i click the roxio icon just nothing happens i don't see the software on the screen.
i tried reparing it through the control panel but after a while i got a message "the installation wizard needs a network resource which is not available".
i browsed the cd's that Dell supplied with the computer one is the operation system and in the other called drivers&utilities there is no mention of Roxio burn.
i can't burn cd's and i need it....
what can i do?
thank you in advance
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fireberd
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33.4K Posts
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April 30th, 2011 07:00
CLICK ME This looks like the download for Roxioburn, from the Dell downloads listing for the N5010.
In the interim, if that doesn't fix it, you can download the free (and popular) ImgBurn CD/DVD burning program. HERE
fireberd
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33.4K Posts
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April 30th, 2011 05:00
Have you tried using the "System Restore" function and restoring the PC back to a date when it did work? System Restore fixes a lot of problems and may take care of yours. System Restore can be accessed from Start/Programs/Accessories/System Tools.
There is no Inspiron N350 that I can find, can you confirm your model number? I do find a Samsung N350.
niro0070
12 Posts
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April 30th, 2011 05:00
first of all yes, i have tried system restore and didn't help...
and i'm so sorry the correct number is Dell inspirion N5010.
is there no way of getting the instatlation file from Dell? it's seems weird that they would not give a back up installation file to the only burning program on this computer....
thanks a lot
niro0070
12 Posts
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April 30th, 2011 07:00
when i'm trying to download it doesn't download roxio it downloads something called dell drivers installer.
and then tells me there are no files to be donwloaded...
fireberd
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33.4K Posts
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April 30th, 2011 10:00
For some reason that link is not working. Go to the downloads for the N5010 and then select Applications and the Roxio is listed under applications.
http://support.dell.com/
niro0070
12 Posts
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April 30th, 2011 11:00
thanks a lot!
the download link wasn't broken the problem was that chrome doesn't know how to handle it.
when i downloaded it from internet explorer everything was fine.
thanks a lot!
fireberd
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April 30th, 2011 16:00
:emotion-1: Thanks for the feedback and that it's working.