When you uninstalled the recognition software did you uninstall, restart the PC and then do a new install? If you didn't restart the PC before reinstalling try that. Many times if you just uninstall and reinstall the original problem is still there.
I am familiar with the intricacies of doing a complete uninstall and reinstall of software. Even to go as far as removing left over registry entries and residual files left over by the uninstallation process. I know IE8 is a recent release, so I am assuming Sensible Vision may not be aware or have a fix for this issue yet. If anyone else is having success using it with IE8, I would be curious to know about it for the troubleshooting process. (Damon-IT Admin)
Unless someone notes in their post, we have no idea of the technical ability of users that post. That is the same way we operated at the network help desk I managed until retirement.
It looks like the privacy settings in IE 8 have to be changed from Medium to Low. Then the software will prompt to remember web logins. :-) (Admin-Damon)
hi, got a studio xps 13, it did came with fast access, but when i reinstalled vista i found out that the drivers cd, doesn't contain it, I searched aorund in dell support, but I didn't found it to download, so pilotduo Iread you found somewhere to get it, could you please help me with the information ?
It looks like the privacy settings in IE 8 have to be changed from Medium to Low. Then the software will prompt to remember web logins. :-) (Admin-Damon)
This may only be indirectly correct. It's possible that moving the security level somehow enabled the FastAccess Add-On (see previous post), but it's very likely that enabling the Add-On - not the security level change itself - that got the Web Login feature to work. The Web Login feature works with any security level.
Although not directly related to your post, please note that the new "InPrivate" mode by definition disables all Add-Ons including the one used by FastAccess. This will, of course, also cause the Web Login feature (and a lot of other features not related to FastAccess) to stop functioning.
hi, got a studio xps 13, it did came with fast access, but when i reinstalled vista i found out that the drivers cd, doesn't contain it, I searched aorund in dell support, but I didn't found it to download, so pilotduo Iread you found somewhere to get it, could you please help me with the information ?
The legal (and safe) way to obtain a replacement installation CD is to simply call Dell tech support. They are supposed to ship them to authorized customers upon request (or provide a download to customers in the US and Canada). I would certainly not recommend downloading a copy from a non-authorized site.
If you have having difficulty with Dell tech support, please write to me privately. I've had good luck assisting customers by using some of my contacts at Dell.
I ordered a Studio 1537 Laptop that was supposed to come with Facial Recognition (Fast Access) software and did not. Upon finding a location to download the software, i proceded to install it. It worked great until I updated IE7 to IE8. After the upgrade, it no longer allows facial recognition to access websites. Is there something that needs to be done to resolve this issue or is it a software issue. FYI... I uninstalled and reinstalled the software and there was no change in the ability to autologon to websites. Any help would be appreciated.
FastAccess fully supports IE8. It's likely that the "Add On" that FastAccess uses to interact with IE is not enabled. Hit the "Alt" key if necessary to reveal the menus. Go to Tools > Manage Add Ons, and make sure that the Add-On called "FAIESSOHelper Class" is both present and enabled. That should do the trick.
I'm having a slightly different problem. I'd like to remove this pesky program and the user account that shows on the login screen, but can't find it in the programs list to uninstall, and when I go to users there's only my admin account and the guest account.
Is there an elegant way to remove FastAccess? Deleting the Sensible Vision folder doesn't seem the way to go!
I'm having a slightly different problem. I'd like to remove this pesky program and the user account that shows on the login screen, but can't find it in the programs list to uninstall, and when I go to users there's only my admin account and the guest account.
Is there an elegant way to remove FastAccess? Deleting the Sensible Vision folder doesn't seem the way to go!
Hi Steven,
Uninstallation can be easily done by going to the Windows menu (formerly the "Start" menu) > All Programs > FastAccess Facial Recognition > Uninstall.
Before you do that, however, I would love to ask specifically why you find it "pesky"? Most people very much enjoy at least the Web Login feature. Perhaps there is something that I can help to make it more useful to you before you resort to removing it entirely.
Uninstallation can be easily done by going to the Windows menu (formerly the "Start" menu) > All Programs > FastAccess Facial Recognition > Uninstall.
Before you do that, however, I would love to ask specifically why you find it "pesky"? Most people very much enjoy at least the Web Login feature. Perhaps there is something that I can help to make it more useful to you before you resort to removing it entirely.
I'm a pretty intensive computer user, and as much as I like the new XPS 16 I'm a little disappointed in it's speed and I have to reboot it even a little more often than my 1.5 year old HP desktop that I was about to replace before getting it. I'm trying to shed as many of the bundled programs as possible.
I really just don't like to have non-essential programs running. Even though it looks like Fast Access doesn't burn to many resources I don't want it there if it's not going to help me a lot.
I don't have any huge complaints about it. It does seem a little slow to recognize me but that's no big deal. I'd just rather not have any delay at all in boot up, even if it's a half second it bothers me even though it's not much. I occasionally need to reboot during work, and my work is time sensitive so I don't want anything slowing the process down unless it's absolutely a necessary evil (virus protection for instance).
Also, I use Chrome exclusively and as far ask I know FA only works for websites through other browsers. I'm also completely comfortable with Chrome storing my passwords so don't see much need for the facial recognition part. I keep my computer pretty tightly locked down as far as other people using it.
Uninstallation can be easily done by going to the Windows menu (formerly the "Start" menu) > All Programs > FastAccess Facial Recognition > Uninstall.
Before you do that, however, I would love to ask specifically why you find it "pesky"? Most people very much enjoy at least the Web Login feature. Perhaps there is something that I can help to make it more useful to you before you resort to removing it entirely.
I'm a pretty intensive computer user, and as much as I like the new XPS 16 I'm a little disappointed in it's speed and I have to reboot it even a little more often than my 1.5 year old HP desktop that I was about to replace before getting it. I'm trying to shed as many of the bundled programs as possible.
I really just don't like to have non-essential programs running. Even though it looks like Fast Access doesn't burn to many resources I don't want it there if it's not going to help me a lot.
I don't have any huge complaints about it. It does seem a little slow to recognize me but that's no big deal. I'd just rather not have any delay at all in boot up, even if it's a half second it bothers me even though it's not much. I occasionally need to reboot during work, and my work is time sensitive so I don't want anything slowing the process down unless it's absolutely a necessary evil (virus protection for instance).
Also, I use Chrome exclusively and as far ask I know FA only works for websites through other browsers. I'm also completely comfortable with Chrome storing my passwords so don't see much need for the facial recognition part. I keep my computer pretty tightly locked down as far as other people using it.
Does that help?
Thanks for your reply by the way.
[/quote]
No problem, glad I could help.
You are correct that FastAccess uses shockingly few system resources and it's use should be totally transparent. It sounds like your work is very time sensitive....is the data itself also fairly sensitive? If this is the case, I would also suggest that you try out "Continuous Security" mode. This mode detects your face not only to log you in (the speed of which will improve quickly with a little use), but it also sees when you move away from the PC and can automatically lock the desktop behind you. This would prevent someone who walks up to your PC from getting into your documents or the websites that you're having Chrome remember, for example.
Uninstallation can be easily done by going to the Windows menu (formerly the "Start" menu) > All Programs > FastAccess Facial Recognition > Uninstall.
Before you do that, however, I would love to ask specifically why you find it "pesky"? Most people very much enjoy at least the Web Login feature. Perhaps there is something that I can help to make it more useful to you before you resort to removing it entirely.
I'm a pretty intensive computer user, and as much as I like the new XPS 16 I'm a little disappointed in it's speed and I have to reboot it even a little more often than my 1.5 year old HP desktop that I was about to replace before getting it. I'm trying to shed as many of the bundled programs as possible.
I really just don't like to have non-essential programs running. Even though it looks like Fast Access doesn't burn to many resources I don't want it there if it's not going to help me a lot.
I don't have any huge complaints about it. It does seem a little slow to recognize me but that's no big deal. I'd just rather not have any delay at all in boot up, even if it's a half second it bothers me even though it's not much. I occasionally need to reboot during work, and my work is time sensitive so I don't want anything slowing the process down unless it's absolutely a necessary evil (virus protection for instance).
Also, I use Chrome exclusively and as far ask I know FA only works for websites through other browsers. I'm also completely comfortable with Chrome storing my passwords so don't see much need for the facial recognition part. I keep my computer pretty tightly locked down as far as other people using it.
Does that help?
Thanks for your reply by the way.
[/quote]
No problem, glad I could help.
You are correct that FastAccess uses shockingly few system resources and it's use should be totally transparent. It sounds like your work is very time sensitive....is the data itself also fairly sensitive? If this is the case, I would also suggest that you try out "Continuous Security" mode. This mode detects your face not only to log you in (the speed of which will improve quickly with a little use), but it also sees when you move away from the PC and can automatically lock the desktop behind you. This would prevent someone who walks up to your PC from getting into your documents or the websites that you're having Chrome remember, for example.
Just a thought.
[/quote]
I have a different problem. I just acquired a Studio XPS with FastAccess installed. After a very short learning period the program is working flawlessly. I also have a year old XPS 1530 laptop with a built-in Webcam and a fingerprint recogition system. That system is at best almost useless. I would like to purchase a copy of FastAccess for that machine but cannot find it anywhere on the DELL site for purchase. Is it available?
This is my first attempt to participate in a forum. I apologize if I have made any errors in posting this.
I have a different problem. I just acquired a Studio XPS with FastAccess installed. After a very short learning period the program is working flawlessly. I also have a year old XPS 1530 laptop with a built-in Webcam and a fingerprint recogition system. That system is at best almost useless. I would like to purchase a copy of FastAccess for that machine but cannot find it anywhere on the DELL site for purchase. Is it available?
This is my first attempt to participate in a forum. I apologize if I have made any errors in posting this.
I'm very glad to hear that FastAccess is working well for you! Unfortunately at this time Dell has chosen not to sell the program for use on pre-existing machines. If you buy an SX2210 monitor (also with built-in camera), you may run FastAccess on any machine that the monitor is plugged into, but that's about the only way that I can think of for now.
fireberd
9 Legend
•
33.4K Posts
0
May 16th, 2009 04:00
When you uninstalled the recognition software did you uninstall, restart the PC and then do a new install? If you didn't restart the PC before reinstalling try that. Many times if you just uninstall and reinstall the original problem is still there.
pilotduo
5 Posts
0
May 16th, 2009 11:00
I am familiar with the intricacies of doing a complete uninstall and reinstall of software. Even to go as far as removing left over registry entries and residual files left over by the uninstallation process. I know IE8 is a recent release, so I am assuming Sensible Vision may not be aware or have a fix for this issue yet. If anyone else is having success using it with IE8, I would be curious to know about it for the troubleshooting process. (Damon-IT Admin)
fireberd
9 Legend
•
33.4K Posts
0
May 16th, 2009 17:00
Unless someone notes in their post, we have no idea of the technical ability of users that post. That is the same way we operated at the network help desk I managed until retirement.
pilotduo
5 Posts
0
May 17th, 2009 12:00
It looks like the privacy settings in IE 8 have to be changed from Medium to Low. Then the software will prompt to remember web logins. :-) (Admin-Damon)
robedemente
7 Posts
0
September 14th, 2009 13:00
hi, got a studio xps 13, it did came with fast access, but when i reinstalled vista i found out that the drivers cd, doesn't contain it, I searched aorund in dell support, but I didn't found it to download, so pilotduo Iread you found somewhere to get it, could you please help me with the information ?
RiZUaN
67 Posts
0
September 14th, 2009 22:00
Fast Access V2.004.007Dell is available at the following link:
http://www.megaupload.com/?d=E3QLLMF4
Rgds,
Rizuan
svrep
211 Posts
0
September 15th, 2009 07:00
This may only be indirectly correct. It's possible that moving the security level somehow enabled the FastAccess Add-On (see previous post), but it's very likely that enabling the Add-On - not the security level change itself - that got the Web Login feature to work. The Web Login feature works with any security level.
Although not directly related to your post, please note that the new "InPrivate" mode by definition disables all Add-Ons including the one used by FastAccess. This will, of course, also cause the Web Login feature (and a lot of other features not related to FastAccess) to stop functioning.
svrep
211 Posts
0
September 15th, 2009 07:00
The legal (and safe) way to obtain a replacement installation CD is to simply call Dell tech support. They are supposed to ship them to authorized customers upon request (or provide a download to customers in the US and Canada). I would certainly not recommend downloading a copy from a non-authorized site.
If you have having difficulty with Dell tech support, please write to me privately. I've had good luck assisting customers by using some of my contacts at Dell.
svrep
211 Posts
0
September 15th, 2009 07:00
FastAccess fully supports IE8. It's likely that the "Add On" that FastAccess uses to interact with IE is not enabled. Hit the "Alt" key if necessary to reveal the menus. Go to Tools > Manage Add Ons, and make sure that the Add-On called "FAIESSOHelper Class" is both present and enabled. That should do the trick.
StevenLawrence
14 Posts
0
September 24th, 2009 23:00
I'm having a slightly different problem. I'd like to remove this pesky program and the user account that shows on the login screen, but can't find it in the programs list to uninstall, and when I go to users there's only my admin account and the guest account.
Is there an elegant way to remove FastAccess? Deleting the Sensible Vision folder doesn't seem the way to go!
svrep
211 Posts
0
September 28th, 2009 07:00
Hi Steven,
Uninstallation can be easily done by going to the Windows menu (formerly the "Start" menu) > All Programs > FastAccess Facial Recognition > Uninstall.
Before you do that, however, I would love to ask specifically why you find it "pesky"? Most people very much enjoy at least the Web Login feature. Perhaps there is something that I can help to make it more useful to you before you resort to removing it entirely.
StevenLawrence
14 Posts
0
September 28th, 2009 08:00
I'm a pretty intensive computer user, and as much as I like the new XPS 16 I'm a little disappointed in it's speed and I have to reboot it even a little more often than my 1.5 year old HP desktop that I was about to replace before getting it. I'm trying to shed as many of the bundled programs as possible.
I really just don't like to have non-essential programs running. Even though it looks like Fast Access doesn't burn to many resources I don't want it there if it's not going to help me a lot.
I don't have any huge complaints about it. It does seem a little slow to recognize me but that's no big deal. I'd just rather not have any delay at all in boot up, even if it's a half second it bothers me even though it's not much. I occasionally need to reboot during work, and my work is time sensitive so I don't want anything slowing the process down unless it's absolutely a necessary evil (virus protection for instance).
Also, I use Chrome exclusively and as far ask I know FA only works for websites through other browsers. I'm also completely comfortable with Chrome storing my passwords so don't see much need for the facial recognition part. I keep my computer pretty tightly locked down as far as other people using it.
Does that help?
Thanks for your reply by the way.
svrep
211 Posts
0
September 29th, 2009 06:00
I'm a pretty intensive computer user, and as much as I like the new XPS 16 I'm a little disappointed in it's speed and I have to reboot it even a little more often than my 1.5 year old HP desktop that I was about to replace before getting it. I'm trying to shed as many of the bundled programs as possible.
I really just don't like to have non-essential programs running. Even though it looks like Fast Access doesn't burn to many resources I don't want it there if it's not going to help me a lot.
I don't have any huge complaints about it. It does seem a little slow to recognize me but that's no big deal. I'd just rather not have any delay at all in boot up, even if it's a half second it bothers me even though it's not much. I occasionally need to reboot during work, and my work is time sensitive so I don't want anything slowing the process down unless it's absolutely a necessary evil (virus protection for instance).
Also, I use Chrome exclusively and as far ask I know FA only works for websites through other browsers. I'm also completely comfortable with Chrome storing my passwords so don't see much need for the facial recognition part. I keep my computer pretty tightly locked down as far as other people using it.
Does that help?
Thanks for your reply by the way.
[/quote]
No problem, glad I could help.
You are correct that FastAccess uses shockingly few system resources and it's use should be totally transparent. It sounds like your work is very time sensitive....is the data itself also fairly sensitive? If this is the case, I would also suggest that you try out "Continuous Security" mode. This mode detects your face not only to log you in (the speed of which will improve quickly with a little use), but it also sees when you move away from the PC and can automatically lock the desktop behind you. This would prevent someone who walks up to your PC from getting into your documents or the websites that you're having Chrome remember, for example.
Just a thought.
riobeard
2 Posts
0
October 25th, 2009 11:00
I'm a pretty intensive computer user, and as much as I like the new XPS 16 I'm a little disappointed in it's speed and I have to reboot it even a little more often than my 1.5 year old HP desktop that I was about to replace before getting it. I'm trying to shed as many of the bundled programs as possible.
I really just don't like to have non-essential programs running. Even though it looks like Fast Access doesn't burn to many resources I don't want it there if it's not going to help me a lot.
I don't have any huge complaints about it. It does seem a little slow to recognize me but that's no big deal. I'd just rather not have any delay at all in boot up, even if it's a half second it bothers me even though it's not much. I occasionally need to reboot during work, and my work is time sensitive so I don't want anything slowing the process down unless it's absolutely a necessary evil (virus protection for instance).
Also, I use Chrome exclusively and as far ask I know FA only works for websites through other browsers. I'm also completely comfortable with Chrome storing my passwords so don't see much need for the facial recognition part. I keep my computer pretty tightly locked down as far as other people using it.
Does that help?
Thanks for your reply by the way.
[/quote]
No problem, glad I could help.
You are correct that FastAccess uses shockingly few system resources and it's use should be totally transparent. It sounds like your work is very time sensitive....is the data itself also fairly sensitive? If this is the case, I would also suggest that you try out "Continuous Security" mode. This mode detects your face not only to log you in (the speed of which will improve quickly with a little use), but it also sees when you move away from the PC and can automatically lock the desktop behind you. This would prevent someone who walks up to your PC from getting into your documents or the websites that you're having Chrome remember, for example.
Just a thought.
[/quote]I have a different problem. I just acquired a Studio XPS with FastAccess installed. After a very short learning period the program is working flawlessly. I also have a year old XPS 1530 laptop with a built-in Webcam and a fingerprint recogition system. That system is at best almost useless. I would like to purchase a copy of FastAccess for that machine but cannot find it anywhere on the DELL site for purchase. Is it available?
This is my first attempt to participate in a forum. I apologize if I have made any errors in posting this.
svrep
211 Posts
0
October 26th, 2009 07:00
I'm very glad to hear that FastAccess is working well for you! Unfortunately at this time Dell has chosen not to sell the program for use on pre-existing machines. If you buy an SX2210 monitor (also with built-in camera), you may run FastAccess on any machine that the monitor is plugged into, but that's about the only way that I can think of for now.
Sorry that I couldn't help more.