2 Intern

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18.8K Posts

January 16th, 2006 01:00

Tfunder,

Try the standard fix for Word problems. Go to Start|Run, enter
%userprofile%\application data\microsoft\templates and click OK. When the next window opens right-click Normal.dot and delete it. Try starting Word again. It will generate a new normal template and should work properly.

3 Posts

January 16th, 2006 01:00

It's XP Home version by the way.

3 Posts

January 16th, 2006 03:00

Denny, Thanks for the help.

Now that I got it to work, however, it asks that I register Word online through the program. I tried to do that, but it keeps getting stuck at "Please wait while the Microsoft Office Activation Wizard connects you to the internet. Progress: Posting..."

Is there a way to register it on the website without having to use the activation wizard? It says that it will cease to work after I use it 45 more times unless I register.

Thanks

2 Intern

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18.8K Posts

January 16th, 2006 03:00

Tfunder,

I've never had a problem activating Office programs via Internet. There may be a problem with Microsoft's server in which case you can wait and try later (you still have 45 uses). If that doesn't work, the telephone option is described here.

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