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83 Posts

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July 21st, 2009 01:00

5.3sp3 install problems

hi,all~
my system Environment is two linux4 in VMware.
when i installed the first node,.and type /ft_startup to start the agent.
and some error show.
the backone can running,but agent startup failede,
----------------------
Unexplained fatal error, NO $FT_DIR/log/agent.*node*_fatal.out file found.
----------------------
Does anyone encountered the same problem?

63 Posts

July 21st, 2009 14:00

I would first verify you are running a supported version of Linux. AutoStart 5.3 SP3 currently supports Red Hat 4.x and 5.x and SUSE 9.x and 10.x.

From the error message it appears the agent is failing to find the fatal.out file. I would suggest to verify if the $FT_DIR variable is properly set to the AutoStart installation directory as this is used by ft_startup during startup.

2 Intern

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2K Posts

July 21st, 2009 19:00

Ensure that FT_DIR & FT_DOMAIN are proerly set before you attempt to the agent.

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