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My Aurora R13 powers itself on, about 2 minutes after I do a complete shut down through Windows. It happens often to where I have to unplug it when I’m done. I am not sure if anyone is having this issue? I’m also not sure if constantly unplugging it will cause any future issues? I have not tried the

Ok, I got one that has me stumped. At some point, I turned off Bluetooth, Using Samsung Buds you have to turn off Bluetooth on nearby devices, to get them to log on the device you want to use them with. So now I am noticing that Bluetooth is turned off and I can't seem to find any button or switch

I have a new 2021 Dell Precision 5550 laptop (basically a beefed up XPS 15) on which I wanted to use an Apple Magic Mouse. It's no problem adding the mouse as a Bluetooth device under Windows 10, but I discovered that I lost the scrolling functionality when doing so. You can pay a yearly fee for sof

Hi, I have a large number of service tags. Is there an easy way to enter multiple service tags to check the warranty status on all of my hardware? Thanks,Paul

My Windows 10 Inspiron laptop is running very slow. When viewing Task Manager I noticed that Dell Data Manager is using ~70% CPU consistently.  What is this service and can it be disabled without affecting the system's operation and/or performance?

I just purchased brand a new XPS 13 (i7-10th gen, 6 core, 4k touch screen). The battery life is much less than I expected.  I am keeping brightness relatively low (less than 40%) and resolution at 1080.  Also, I am not running anything heavy either (mostly Citrix).  The battery lasts

Hi, I've recently bought the XPS 17 9710. It has now started to show green squiggly lines all over the screen when playing videos in windows Film & TV. But here's the strange thing, it only does this when it is in full screen, and when the mouse is left for a few seconds for the cursor and

This laptop is frustrating the    Code of Conduct  policy which you agreed to when joining. DELL-Admin> out of me, it isn't even 5 months old I paid $1200 for this which I think is a pretty expensive price for a laptop that runs slower than the one I was replacing (8yr old Toshiba

So I have a G15 5515 Ryzen Edition with Windows 10. Been having this problem for like two months now and it's really getting on my nerves. I cannot change the brightness from 100% to anything else, be it the keyboard, settings or even Windows Mobility Center. Weirdly enough, when moving the slider

I downloaded and installed Dell updates on my new laptop, hit restart, and the dots keep circling and won’t restart for over 2 hours. I can’t shut it down and it won’t complete the restart process. What do I do? Thank you

We have a not very old Optiplex 3060 with a power led flashing twice amber then seven times amber. Service tag SERVICE CODE, no internal leds are on. the power appears to be going to the board, cpu / case fans spinning. I've googled the led flashing twice...then 7 times and can't find what th

Need driver for unknown device ACPI\SMO8800\1 for DELL Laptop

How do you manage driver updates and firmware upgrades on your Dell devices, and do you have any tips to share? Please post your response below. Visit How to Participate + Official Rules for more information. 1st Place Winner for week 1: @p4g1wv54BcbACgJA 2nd Place Winner for week 2: @JOcean 

I have a Dell Inspiron G7 with 16GB 2666 MHz RAM. Would I be able to upgrade it to 32GB 3200MHz or would it not work?

I just had my palm rest and touchpad replaced and got it back two days ago. I noticed that the small light bar doesn't light up anymore when charging. Could it be possible that whoever worked on my laptop forgot to reconnect the LEDs somehow? If so, would I be able to fix this myself? I really don't

Dear community, I have a Dell Latitude 5401 laptop. The battery is 3HWPP, 68Wh, 15.2V. In Dell Power Manager, the battery condition is medium (2 out of 4 dots). If I run a report via cmd powercfg/batteryreport, the design capacity is 68005 mWh, and the full charge capacity is only 32619 mWh. Does it

Hi, My XPS 8930 has been very fast booting from the time I bought it in late 2018. Booting got a lot slower after recent BIOS update -- surely to 1.1.18 but possibly starting with the earlier version. More details: 1. For many years and on several XPS desktops, I've had the Power Options > AC

My new 3891 desktop has just the single 512 GB NVMe drive which is much larger than I should need. But I'm stymied that looking at the partition sizes, there are nearly 20 GB allocated to 3 "recovery" partitions.  Why?  Are all those committed to realistic purposes? (Total  HD conte

I was excited about the new Resizable BAR support for the RTX 3000 cards, but when I checked the available updates. Only the 3060Ti, 3080 and 3090 have Resizable BAR support, the 3070 seems to be missing? The RTX 3060Ti update is mislabeled as RTX 3070 VBIOS update? Is Resizable BAR support for the

Inspiron 20 3043 AIO does not detect an external monitor connected using the HDMI port. I tried everything I could find about this but nothing works.