Error Code: SA-20020 Attempting to Set Up Adapter

Question

I am trying to setup and configure OpenManage Essentials 2.4.0.930 and SupportAssist Enterprise 1.20.1.20. When setting up the Adapter within SupportAssist Enterprise I am given the error: SA-20020 which means the Management Group credentials are incorrect, however this is AFTER the Dell EMV SupportAssist Enterprise OME is installed. The user account used is a domain account, which has been added to the local administrator account on the server, as well as the OmeAdministrators group. So I would like to find out exactly what credential or permission is incorrect, if the service can be installed and started, but still be given an invalid credentials error message.

mkwebb1 · Answer

I am also having this issue.  Did you find a resolution?

leonardo_delatim · Answer

I am having this issue too.

WIlburUSEC · Answer

Did you ever get an answer to this?

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