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MarkyP99

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12 years ago

M

MarkyP99

17 Posts

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1091

August 12th, 2014 02:00

ESRS - Flash content

Morning all,

We have recently installed ESRS Policy Manager 6.6 and having some fun with it.

Due to our infrastructure, we have our EMC Gateway and Policy manager servers set in a DMZ. This makes things slightly more difficult in getting firewall ports opened for access.

One issue I've come across is the crazy way 6.6 loads in a browser for the first time.

For some reason, known only unto itself, it decides that it wants to talk to multiple flash update sites before eventually looking in the Flexgui folder to find the flash files it needs. This means that there is a delay of about 8 minutes before it loads the Login screen for the first time. These files then reside in the user profile so that the next time the user loads the page, the login screen arrives within seconds.

Has anyone been able to get around this? my reason for asking is that we access our DMZ through a citrix client and our citrix servers are rebooted on a weekly basis, which rests the user profiles. So every week we find that we are waiting 8-10 minutes for the Policy manager login screen to appear.

Any thoughts would be welcomed.

Cheers