We experience the logging hanging following upgrade. This happens since apache2 & esrshttpdR are broken:

# service --status-all | grep failed
apache2.service loaded failed failed The Apache Webserver
esrshttpdR.service loaded failed failed LSB: Pivotal Web Server httpd httpdR

apache2 fails with:

start_apache2[12478]: Invalid command 'ShibCompatWith24', perhaps misspelled or defined by a module not included in the server configuration

esrshttpdR fails with:

esrshttpdR[12503]: psql: could not connect to server: No such file or directory
esrshttpdR[12503]: Is the server running locally and accepting

We have an SR open, with the guidance being to wait until the next release.

in the httpd.conf, I commented two line

and

# generated from default value of APACHE_MODULES in /etc/sysconfig/apache2
#
Include /etc/apache2/loadmodule.conf
#

then added this line to loadmodule.conf

LoadModule slotmem_shm_module             /usr/lib64/apache2-prefork/mod_slotmem_shm.so

Apache started... 

I'm now working on esrshttpdR

So, I edited /var/lib/esrsve/pgsql/data/postgresql.conf

to uncomment and modify this line 

unix_socket_directories = '/var/run/postgresql'

restarted postgresql

service postgresql restart

then reloaded modules

ldconfig

and restarted esrshttpdR

service esrshttpdR start

but it's still not working.

I got a missing module...

error while loading shared libraries: libiconv.so.2: cannot open shared object file: No such file or directory

stuck there as I don't want to install iconv on this server machine and I don't know where to get the right .so 

Hello

i'm having same issue .

actual release 3.38.05.16  . Download from GUI for 3.40.00.14 doenst work.

looking into   /root/esrsverepos  i see only rev. 3.38 

Try workaround   

SRS-VE:/opt/scripts/esrsvescript-linux/bin # ./downloadISO.sh

19-12-12 17:35:14 : ------------------------------------------------------------------

19-12-12 17:35:14 : Available file for ESRS-VE/ELMESRxxxxxxx : 12SP3Upgrade.tar

19-12-12 17:35:14 : File checksum : 6e9e02936211ef43d5abfcd41489855a206678f3b34f933ac3637fd607f1de72

19-12-12 17:35:14 : File size : 999971840 bytes

19-12-12 17:35:14 : Url Endpoint =/esrs/v1/devices/ESRS-VE/ELMESRxxxxxx/mft/12SP3Upgrade.tar

19-12-12 17:35:14 : Connecting To Host

  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current

                                 Dload  Upload   Total   Spent    Left  Speed

  3  953M    3 37.5M    0     0   388k      0  0:41:50  0:01:38  0:40:12  413k

.

Refreshed GUI and now APPLY button is present

https://support.emc.com/kb/541617

I appear to be getting a 502 (Bad Gateway) error when I attempt to manually download the update:

Available file for ESRS-VE/ELMESR0719WHC1: 12SP3Upgrade.tar

File checksum: blahblahblah....

File size: 1041203200 bytes

Url Endpoint: /esrs/v1/devices/ESRS-VE/ELMESR0719WHC1/mft/12SP3Upgrade.tar

Connecting to host

status: 502

File download failed

rm: cannot remove '/opt/scripts/esrsvescript-linux/bin/12SP3Upgrade.tar': No such file or directory

prior to all of that, I do see an error related to the download script that says "error on line 163: httpCode:200: command not found"

Thoughts?? Considering this has apparently been an issue for people for months, if not a year, you'd think EMC would have addressed it by now..... EMC??? HELLO??????????

Hi, I too am getting the same issue. The download fails via the GUI and running the downloadISO script, fails saying the following.

Proxy Error

The proxy server received an invalid
response from an upstream server.

The proxy server could not handle the request

Reason: Error reading from remote server

I am attempting to upgrade from 3.38.05.18 to 3.40.00.14