while posting messages please try to add all the environment info, it would help rest of us to have a bit better picture. After restoring messages if something changes which will cause some properties of messages to be changed(may be the properties changed are considered in the message ID calculation) then to my understaning those messages will have to be re-archived before being re-shortcutted. The more details we have, the better we will have understaning.
Is it a test environment? You mentioned about recovery, what that recovery from backup software ?
Yes, it does matter to know if you are seeing something is specific to notes or exchanges, that is because those are two different messaging systems and they carry different properties which gets used while calculating message ID.
As I mentioned earlier while posting issue if you can mention all environment info it does help. That info could be version of Exchange or Notes, Version of EX, is there a hotfix applied from EX, is there any OS specific hotfix etc. All this information usually helps to understand the issues better.
in this particular case Archive, shortcut, restore and shortcut should work unless something happened after shortcut that could change the properties of messages. I came accross an issue in past where design template was changes and domino admin ended up adding new fields to the messages, naturally that will change the original message and now message ID might not be the same.
If we take your example and due to change ind esign template, new fileds got added. I agree message would get change and so would the message ID. Even then, it would be a fresh Archive & Shortcut job. While recovering it should recover the last archive/shortcut.
RKatwal
2 Intern
•
600 Posts
0
March 8th, 2008 01:00
Is it exchange or notes ?
while posting messages please try to add all the environment info, it would help rest of us to have a bit better picture. After restoring messages if something changes which will cause some properties of messages to be changed(may be the properties changed are considered in the message ID calculation) then to my understaning those messages will have to be re-archived before being re-shortcutted. The more details we have, the better we will have understaning.
Is it a test environment? You mentioned about recovery, what that recovery from backup software ?
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amediratta
2 Intern
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2K Posts
0
March 9th, 2008 00:00
Recovery I mentioned was using EX task to recover shortcuts.
RKatwal
2 Intern
•
600 Posts
0
March 9th, 2008 16:00
As I mentioned earlier while posting issue if you can mention all environment info it does help. That info could be version of Exchange or Notes, Version of EX, is there a hotfix applied from EX, is there any OS specific hotfix etc. All this information usually helps to understand the issues better.
in this particular case Archive, shortcut, restore and shortcut should work unless something happened after shortcut that could change the properties of messages. I came accross an issue in past where design template was changes and domino admin ended up adding new fields to the messages, naturally that will change the original message and now message ID might not be the same.
amediratta
2 Intern
•
2K Posts
0
March 10th, 2008 05:00
If we take your example and due to change ind esign template, new fileds got added. I agree message would get change and so would the message ID. Even then, it would be a fresh Archive & Shortcut job. While recovering it should recover the last archive/shortcut.