Archiving V/s. Shortcutting

No, I definitely have to disagree. When running a shortcut task, you have the option to only shortcut previously archived items.

So, if you don't want to loose data, you need to first archive information (e.g. you have the option to archive item types other than email as well) AND secondly, you then can shortcut emails (and only emails) afterwards.

It's not a question of benefit.

In terms of shortcutting the mailbody, I have spoken to EMC consultants and they advice (for Exchange environments) to leave the mailbody in the mailbox and only shortcut attachments. This is because Outlook relevant information (e.g. colour and categories) will be lost - or the first items' colour/category archived is retrieved for anybody who has the same message (with a different colour/category) but was a dublicate later!!! Also they suggest the usage of UserCache for every PC (not only for laptops).

Hope, this answers your question. Please don't hesitate to post again...
Jochen.

As Frank mentioned one should archive first and then only shortcut.

ELSE in certain situations where rules are in place or AV is not configured properly, emails might get discarded before being archived. In those situation if you will be running EmailXtract Shortcut job without "Only Previously Archived" option ticked, you could end up in trouble because messages got discarded and you ended up creating stubs which will not resolve.

Thanks Rajan & Frank, I just want to know one more thing. If the mailbox is getting journalled, do we still need to archive it before shortcutting. I believe in that case, only shortcutting should be OK.

Hi Anuj,

No, if you archive your journal mailbox, then you don't need to archive mails from the users mailboxes for the new mails to get a shortcut - you already have copy in the archive. For older information or mails from pst-/nsf-files you sill need to run an EmailXtract task separately.

Regards,
Jochen.

Good Day,

It would be best to leave the  "Only items previously Archived" ticked as a precaution.  It is unlikely email has not been previously archived, but in case an email is not archived, leaving "Only items previously Archived" unchecked opens up the possibility of losing an email if one of the aforementioned problems exists.

MJ