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15 Posts

607

July 7th, 2008 14:00

EmailXtender 4.81 with Veritas Netbackup 6.5 question.

I am about to implement a backup solution to our EmailXtender servers but had a couple of questions:

1. Is a full backup of the server required, or are there certain files/directories that I should backup?
2. Can I use the Netbackup VSP Snapshot feature on EmailXtender?
3. Any additional concerns that I need to be aware of while backing up the server?

65 Posts

July 7th, 2008 23:00

Hello,


1. Principally, you have do backup of path Installion. Here you can find msgcenter, EmailVault, EmailVault_index. More over, you have do backup of the registry. If you have DiskXtender, be careful with point to files, these are metadata files.

2. you will must to do backup without VSP Snapshot, moreover, you must unninstall it.

3. You must to execute "exsuspend.exe" when you need to do bakup. When backup finish, you must to execute "exsuspend.exe" file to resume EmailXtender. You must to see the parameters to "Exsuspend.exe".

Regards.

15 Posts

July 8th, 2008 13:00

How about with DiskXtender? Which files should I backup on this?

65 Posts

July 8th, 2008 23:00

If you have DiskXtender, you need to do Metadata Export and after you can to do backup from that files.

If your backup software is compatible with metadata files, you can to do backup of the extended hard by your software directly.

I recommend you to read the documentation.

Regards.

2 Intern

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204 Posts

July 10th, 2008 01:00

Hi there,

to what device (target) do you "move" the files with DiskXtender? Is it a EMC Centera? How many devices do you have there (are they synchronized)?

I usually just do the metadata backups (very important) and have the moved data on 2 EMC Centeras that are replicated (different buildings, etc.). Therefore the customers often don't do backups of the data, since it's very high available replicated (4 copies exist on 2 mirrored Centeras).

So, the backup strategy depends on your set-up.

Regards,
Jochen.

65 Posts

July 10th, 2008 02:00

Be carefull with DX 6.2.x. The last week I saw this "problem".

If you have replication with other CENTERA, you need to select:

Enable Read-Only Replica Failover.

If your primary CENTERA is down in sometime, you DX will write in secondary CENTERA and after your DX cans retry connect to primary CENTERA. You can to have a data loss.

15 Posts

July 10th, 2008 13:00

We do have a Centera. One here and one at a DR site. The DX box only writes to the Centera locally here at our site. So the backup of the metadata is all I should focus on then? How about registry?

2 Intern

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204 Posts

July 14th, 2008 00:00

Hi trapspeed,

that goes without saying that you need to backup the registry as well... for DiskXtender as well as for EmailXtender - that is very essential, but is part of a "system state" backup!

I have a very outdated document "EmailXtender Application Protection Plan" from 2003... unfortunately there is not a best practice what to backup. Have a look at "How to rebuild EX server?" (esg67303) which gives you details of how to recover... and therefore, what you need to consider.

Hope that helps,
Jochen.
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