Hi,

The problem was EmailXtender displayed the error: "EmailXtender HttpClient unable to retrieve URL: error: 'http:///exnotesshortcut/query.asp?method=restoremsgbyentryid&database=CN=LEGATO/O=EMCCORP!!ExShortcut.nsf&folder=""&entryid=4287707DE70394F346364FFC"

We solved it with the fix:
"Check the Comments field on the Miscellaneous tab in the person document of the EmailXtender Shortcut person. The Comments field should list each EmailXtender server on the network, one EmailXtender server per line may be listed. If the Comments field is properly configured, shut down the Domino server, uninstall shortcut support and then reinstall it"

Now, the problem continue with the old migrated and shorchuted messages before we applied the fix. The question is How do I get the old messages?

Environment
- EmailXtender 4.80.266
- Lotus Domino 7 in Linux server

Regards

Equintan@