Exchange 2003 Journaling for use with EX

I have been reading more into the documentation, and your info is very helpful. Can the shortcut options be changed, so if we only shortcut attachments, and that does not releave our data store enough, can we then add in the message body? I am thinking that it is probably attachments that is killing us, but until we move a little more forward, we won't know for sure.

Hi Jason,

with journaling (which is real-time), you'll just grab the new messages for archiving, but not the existing mails from your apparently full information store. For that you need to use first an EmailXtract archiving task to get the messages into the archive and then secondly you can run an EmailXtract shortcut task for reducing the mailbox sizes.

For my clients, often more than 80% of the mailbox sizes is due to mail attachments! - EMC also recommends only to shortcut "attachments" and not the mailbody itself (for Exchange environments). When shortcutting the mailbody as well, Outlook specific information (e.g. user defined categories or colours) will otherwise be lost for the user. This is just a hint for your further steps...

Please don't hesitate to post further questions. - As I haven't been working with UDA, I can't comment on the other question of yours.

Best regards,
Jochen.

Hi there,

well, if the EX-server is set-up, you can use an analyse function in EmailXtract. This can actually analyse each and every mail and gives you a percentage of sizes (mail vs. attachments). - You need to activate the quaterly and detailed options for this...

If you write a shortcut into the users mailbox, the form changes from ipm.note to IPM.Note.Exshortcut. Those, that have been shortcutted previously therefore will be skipped for any other task. In case you'd start with shortcuts for attachments only leaving the mailbody in place, those messages would not receive another shortcuts.

When restoring a shortcutted message (through EmailXtract in bulk) or when opening a shorcutted message (each user for themselves), the message is retrieved and the form is changed backwards. So the new rule would be applied.

Does this help understand the system better?! In anyway, the ExInstallGuide.pdf and the ExAdminGuide.pdf are necessary to understand.

For an EmailXtender installation for Exchange, I'd recommend the new version 4.81.564, since there were a couple of good enhancements when journaling Exchange messages.

Keep well,
Jochen.

yes, it does help, thank you.

I am going through both of those docs very carefully to make sure that I understand the most that I can.

Thank you for your help!!