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21 Posts
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852
February 11th, 2009 04:00
Re-open à closed volume ?
Dear all,
I send you this question because I see in a customer site that many volume with a little capacity was closed too far. Many of them are only few kb or Mb.
Is it possible to change the status, to reopen them and to send back in the message center volume or is it impossible and they let definitly in the container volume ?
Thanks very much for your help and your feedback
Amaury
I send you this question because I see in a customer site that many volume with a little capacity was closed too far. Many of them are only few kb or Mb.
Is it possible to change the status, to reopen them and to send back in the message center volume or is it impossible and they let definitly in the container volume ?
Thanks very much for your help and your feedback
Amaury
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ble1
4 Operator
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14.3K Posts
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February 11th, 2009 05:00
a_couffignal
21 Posts
0
February 11th, 2009 06:00
Do you know the procedure to do it because I don't see anything about it in the EX Documentation ?
For the reaseon !! Difficult to explain : maybe a customer error of manipulation !!
Thanks for your fast answer
Amaury
ble1
4 Operator
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14.3K Posts
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February 11th, 2009 06:00
RKatwal
2 Intern
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600 Posts
1
February 12th, 2009 21:00
Unfortunately a close container could not be opened again.
A container gets closed if any of the following conditions are met:
1. Container sits ideal for 5 days and no new emails drops in.
2. Container hits its capacity.
3. Admin chose to close it by right clicking on the volume name in EX Admin GUI and selecting to close it.
There are different other workarounds one could think e.g. unpacking all containers and reprocessing those but that can cause a lot of problems if not done properly, not to mention a lot of overhead of unpacking, disposing and reingestion which will also cause indexing informaiton to be lost. Support will not be supporting this activity to my understanding.
In a nut shell, do not go this path and leave those containers as it is all it is causing is additinal entry in the registry key for showing container in GUI.
Thanks,
Rajan
Pit1
65 Posts
0
February 13th, 2009 01:00
I have a volume closed, now in CENTERA, but this volume a ".exe" file. Now I can not reindex that volume because I need delete that ".exe" file from that volume.
Do you know how can i do it?
Regards