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June 19th, 2005 19:00

8600 Won't Read DVD-R

​ I have had my Inspiron 8600 for about 1 year with no problems until now when the CD/DVD combo drive will not read DVD-R any longer when it previously did not have a problem. It sometimes will read the DVD-R must most of the time now it won't. It will read CD-R and prerecorded DVD's. I saw that there is a firmware upgrade for this drive (Samsung) but I can't update because it is a DOS program that requires a bootable floppy. I tried to make a bootable CD-R but could not get it to work. Any help? ​

29 Posts

June 19th, 2005 22:00

you might want to try these steps.

Click the Start button, click Run.

In the Open box, type Regedit, and then click OK.

Click the plus sign (+) next to HKEY_LOCAL_MACHINE.

Click the plus sign (+) next to SYSTEM.

Click the plus sign (+) next to CurrentControlSet.

Click the plus sign (+) next to Control.

Click the plus sign (+) next to Class.

Click {4D36E965-E325-11CE-BFC1-08002BE10318}.

On the right hand side of the window, click UpperFilters.

Click Edit on the menu bar.

Click Delete, and then click OK.

On the right-hand side of the window, click LowerFilters.

Click Edit on the menu bar.

Click Delete, and then click OK.

Click File, and then click Exit.

Restart the computer normally.

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