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ilandgurl

1 Message

8770

June 20th, 2005 05:00

a disk error occurred...

I haven't had a problem with my Latitude C640 until today.  When I turn on my laptop, I get the following message
 
a disk error occurred
press ctrl+alt+del to restart
 
So I did exactly that.. but I get the same message.
 
The next thing I did was run a diagnostics scan.  This is what I found...
 
---Start DST Short Test Failed--
Test Results:  Fail
Error Code   : 1000-0146
Msg:  Unit 0:DST Log contains previous error(s)
 
Does anyone have a suggestion on fixing this problem.
 
Thanks :O)

ejn63

11 Legend

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87.5K Posts

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321.3K Points

June 20th, 2005 13:00

Replace the hard drive. It has failed.

Fuzzy8balls

30 Posts

June 30th, 2005 12:00

I second that -- when harddrives fail, we replace them -- if you are still under warrenty we can replace your harddrive -- feel free to call us. 1-800-822-8965.

Marissa -- Dell tech support Agent

sesameo

1 Message

August 19th, 2005 12:00

I have  the same problem and know my hard drive needs to be replaced.  But I cannot find any official looking reference to this problem and error code that I can show my help desk people to convince them to order a new hard drive instead of reformatting this one.  Will the reformat take at all or will it fail? 

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