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ace_01a

24 Posts

4481

September 23rd, 2005 18:00

C400 Notebook Primary Hard Disk Drive 0 Not Found

We have a Latitude C400 that displays the following error message after attempting to boot:  Primary Hard Disk Drive 0 not found.  Is there anything short of replacing the HDD to isolate
the problem, eg is a controller, hdd servo, etc.  The owner is desparate to recover a file from the drive.  If we can't get the drive to boot after trying recommendations from this Forum any recommendatopn for a data recovery service in the Baltimore MD area?
 
Thanks,
 
Mike
 
 
 

ace_01a

24 Posts

September 23rd, 2005 18:00

BIOS vA06 displays Primary HArd Drive: as none.
 
Mike
 

leduke30

2 Intern

 • 

4K Posts

September 25th, 2005 03:00

What format is on the drive, NTFS or FAT32? If FAT32, you can use a W98SE or W-Me Bootdisk to run Scandisk in DOS, but if that will not run or complete, then the drive is a large fishing sinker. If NTFS, I have no recommendation.  You should also check in BIOS setup first; some models have a way of disabling a Harddrive in the boot order and if it is disabled, reenable it by following the instructions in the right column

Message Edited by leduke30 on 09-24-2005 11:51 PM

ace_01a

24 Posts

September 25th, 2005 22:00

The HDD is not seen by the BIOS. It's in the correct boot order.
Cannot run hdd dx on it because the notebook does not see the drive.

Mike

leduke30

2 Intern

 • 

4K Posts

September 26th, 2005 00:00

Remove and reseat the drive. If BIOS still does not see it, it's time to shop for a new one.

These two sites are popular with Forum Folks,  www.newegg.com    and   www.zipzoomfly.com

ace_01a

24 Posts

September 26th, 2005 11:00

Today, another employee is going to bring in her C400.I'm going to try the drive in that notebook.
I don't know which file system the hdd is using.
 
Mike

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