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4 Posts

13625

October 12th, 2006 23:00

CD Drive does not recognize any CD's

I installed a TDK CD R/W about a year ago. Both drives worked find until about 3 mos ago. Now the factory installed CD does not recognize any CD that is put in the drive. I can go to my computer and click on the the drive and the message says to place a CD in the Drive. When I do a troubleshoot I get that the drive is performing fine. What's happened. I should say I have done several windows updates since the install. Could this be the problem?

2 Intern

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15.3K Posts

October 13th, 2006 09:00




Hi Birdie,

It is possible a Windows driver may have been over written.
Click on the CD/RW link in my post and scroll to Section 15, article 1; Section 20, article 3. Run these and seeif either of them helps.

Best Regards!





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

4 Posts

October 13th, 2006 13:00

Ok, I tried both and I still get the message the device is working properly. Should I delete the primary IDE and then reboot? Thanks for any help.
Birdie

4 Posts

October 13th, 2006 14:00

Dell Dimension 2350 Celeron Processor 2GHz, 1.99 GHz, Windows XP Home Edition. The D drive is read only (factory) I installed the TDK R/W.

2 Intern

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15.3K Posts

October 13th, 2006 14:00

Hi Birdie,

What Dell system do you have?

Jeff

2 Intern

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15.3K Posts

October 13th, 2006 15:00




Hi Birdie,

Thanks, your hard drive will be on the Primary so no need to uninstall Primary controller.
When you installed the TDK, what jumper setting did you use? Dell uses the Cable Select jumper feature, not Master/Slave. You may need to enter the BIOS and veirfy that the IDE channel is set to Auto and that both Drive 0 & Drive 1 are turned on.


Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

4 Posts

October 18th, 2006 21:00

Ok Jeff, I'm a gadet person, but I have no idea what you're talking about. I just followed the instructions in the Dell book and at one time it was working. Sooo, how do I enter the BIOS and verify that the IDE channel is set to Auto. FYI, I think I saw Auto somewhere.
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