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December 5th, 2004 13:00
CD-RW will not open tray
My system is Dimension 4700 with DVD and CD-RW. After pressing the eject button on the CD-RW I get a blinking green light (maybe 10 flashes or so) and the drive tray fails to open. The system is brand new and stock. Running WinXP-pro. Any help would be appreciated. regards MIKE
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Predator
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15.3K Posts
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December 5th, 2004 13:00
Hi Mike,
It may be slightly jammed or a possible driver issue.
Click on the CD/RW link in my post and scroll to Section 6-5, article 14; Use of the Emergency Eject button. Then run the steps in Section 15, article 1 to cover the driver conflict.
Seasons Greetings !
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
W.O.P.R.
7 Posts
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December 6th, 2004 21:00
IF you're referring to a Roxio Direct CD formatted disk (CD or DVD) then you need to either:
Configure your system to run Direct CD at start up,
or...
Select the Roxio Direct CD Format Utility which is found in the Roxio Program Group on your Start Menu (note you may need to select it twice in order to open the utility - a possible bug).
Once the utility is open just click on the large button that reads: "EJECT"... and voila.
Direct CD treats your disk like a hard drive.
jimgill
2 Posts
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December 7th, 2004 19:00
Hi ,I am having exactly the same problem with my new system ,have you managed to find a cure yet?
Regards
Jim
Predator
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December 8th, 2004 08:00
Hi Mike,
I just found this Dell article / update, do not know if it is relevant but I`ll post anyway.
R86132
Seasons Greetings !
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Predator
2 Intern
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15.3K Posts
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December 8th, 2004 08:00
I added something I found to your original post,
See if it helps.
Jeff
michael brannon
3 Posts
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December 8th, 2004 12:00
Predator
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December 8th, 2004 19:00
Glad to hear the good news Michael
Best wishes for the Holidays!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
dareme262002
73 Posts
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December 8th, 2004 20:00
Predator
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15.3K Posts
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December 9th, 2004 02:00
Dareme,
Are you in the correct thread, neither Jim nor Michael have a laptop and Michael posted Dell is replacing his drive.
Not heard back from Jim yet in this thread or his first post.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
dareme262002
73 Posts
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December 9th, 2004 13:00
yeah sorry trying to work and see what is going on .... and i had more than one up at a time.
happy holidays
Predator
2 Intern
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15.3K Posts
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December 9th, 2004 15:00
Hi Dareme,
I can understand the work thing, first I thought maybe I had missed something, at times I get ahead of myself.
Anyway, best wishes for the Holidays to you as well!!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link