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66982
May 18th, 2012 07:00
CD won't burn
I'm trying to burn music from my computer to blank Memorex CD-R and Windows Media Player does not recognize any blank cds in the cd drives. On the slots on my computer it reads: "DVD Rom" on both slots and "RW" on the lower slot.
My question is: Can I not burn CDs because it only says DVD? or does that even matter? We burn DVDs all the time no problem.. but the blank cds aren't recognized, and i've tried a few different brands already.
Thank you!
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osprey4
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May 18th, 2012 08:00
Hi pseudoaddress,
All DVD burners can burn blank CD media. Would you please tell me the model of your Dell PC and operating system?
pseudoaddress
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May 18th, 2012 10:00
My Dell is a Dimension 3100 and i am using Windows XP. ( is this what you're looking for??)
osprey4
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May 18th, 2012 10:00
When you burn DVDs, do you use only the lower drive? Can you just check the model numbers of both drives for me in device manager?
pseudoaddress
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May 22nd, 2012 18:00
yes, the lower drive - in device manager, it reads:
-HL-DT-ST DVD+-RW GWA4164B
-SONY DVD-ROM DDU1615
Is this what you needed?
osprey4
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May 23rd, 2012 13:00
Ok, let's try this. Download the Nero Infotool and install that. Run that program with a blank CD in the drive and tell me if the tool correctly reads your blank disc.
pseudoaddress
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May 23rd, 2012 14:00
ok, where on the website do i click to download it? this program isn't going to download a bunch of other things onto my computer, is it?
osprey4
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May 23rd, 2012 17:00
Try this link. No, it should not install anything else.
pseudoaddress
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May 24th, 2012 07:00
ok , again - do i click "External Mirror 1" [ZIP] to download???
osprey4
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May 24th, 2012 10:00
Yes.
pseudoaddress
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May 24th, 2012 12:00
ok - now that i downloaded it - InstallShield Wizard is telling me that "Nero 11 InfoTool required the following items to be installed on your computer. Requirements:
MS1 4.5 WindowsXP (x86)
Microsoft VC Redist 2010 (x86)
Reboot Validator
Should i just go ahead and install these items as well? or are they necessary?
osprey4
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May 25th, 2012 05:00
Yes, go ahead and install them.
InfoTool is a great diagnostic utility. That's why I recommend it. It can sort out a hardware from a software problem pretty quickly.
pseudoaddress
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May 25th, 2012 06:00
ok great, i'll let u know when it's finished downloading..
thanks by the way....
pseudoaddress
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May 25th, 2012 06:00
ok, now what's next???
osprey4
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May 25th, 2012 06:00
As I suggested above, run that program with a blank CD in the drive and tell me if the tool correctly reads your blank disc.
pseudoaddress
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May 25th, 2012 08:00
ok, it gave me quite a few 'supported read/write features'. to be honest, i have no idea what i'm reading here.