CD/DVD player freeze

Hi,

When I insert Roxio install CD into my DVD/CD player and click setup.exe, there is nothing happened.  When I use MS explorer to display the contents, it takes more than a minutes to get the directory displayed or it does not display at all. When I put in a DVD, the Windows Media Center will start play the DVD but it will freeze in few minutes and I can not kill the Windows Media Center and the screen is black.  However I did use the Dell Diagnostic Utility CD to perform hardware disagnotic and everything seems OK.

It seems DVD/CD player can read DVD contents at begining but the playing software will freeze eventually. What should I do to correct the problem? Is a hardware problem or a software problem? What is the approach to isolate the problem?

My system is Dell M6400 with 64 bit Vista. Any help is appreciated.

Thanks in advance