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August 27th, 2004 16:00
Computer doesn' ecognize CD RW
This is my first post- so if I did things wronmg, please help me to do it right the next time
I got my new Dell 2400 last week. It has a cd-R dribe and a CD-RW drive
The CD-rW is a HL-DT-ST- GCE 8483 B
If I turn my Computer off by clicking the re-start icon the R-W drive does not show up when the computer restarts.
If I klick the "Turn off Computer" icon the machine shuts down properly and then when I press the button on the tower to start my computer again the CD-RW icon turns on an d the machine recognizes the drive.
I have talked to Dell twice. They have not helped
Muckel
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DELL-Chris M
Community Manager
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August 27th, 2004 17:00
Welcome to the Dell Community Forum (DCF).
* Click Start- Shutdown- Shutdown- Ok or Click Start- Turn Off Computer- Turn Off
* Turn on your computer, and watch the keyboard lights. As soon as they flash, press the F2 key
* The message, Entering Setup should appear
* Press the [Caps Lock], [Scroll Lock] and the [Num Lock] keys to light up all three lights on the keyboard
* Press the [Alt] and keys at the same time. The system will emit a beep tone to indicate that NVRAM has been cleared
* Down arrow to Integrated Devices [press Enter]
* Set everything to On except for USB Emulation which should be set for NO BOOT
* Press the [Esc] key, and then [press Enter] to save the changes and reboot the system
muckel
3 Posts
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August 27th, 2004 22:00
Predator
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15.3K Posts
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August 28th, 2004 00:00
Hi Muckel,
Dell-ChrisM had you Clear the NVRAM, click on the CD/RW link in my post and scroll to Section 11, article 2 for additional information on this. Review article 1 in this Section too.
We have also seen a loose connection cause this as well, open the case and re-seat the IDE cable going from the motherboard to the back of the drives on the Secondary Channel.
Additional steps, same CD/RW link, Section 20, article 3.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Pro Se
11 Posts
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August 28th, 2004 00:00
Message Edited by Pro Se on 08-30-2004 09:24 AM
muckel
3 Posts
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August 28th, 2004 01:00