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February 5th, 2005 12:00
Cyber Link Power DVD Software
This program was factory installed by Dell. It was playing all dvd media disks until recently. Could it be prior to upgrade of XP2 (not sure). However, I am not able to play any dvd-media disks now as of insufficient decoders. I get the message "DVD Error code 8004027B-Dvd Video playback could not be built due to insufficient decoders".
How "decoders' get lost? Could it be a problem with my Nec DVD+RW ND-1100A drive and not with the Cyber Link Software? I have extended warranty from Dell.
Please help me.
Kanti
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Kanti
295 Posts
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February 5th, 2005 13:00
Hi Jeff,
How are you? I am glad to hear from you.
Many thanks for your suggestions. I have not but going to uninstalling and re-installing PowerDVD program. I have a program cd. I will come back to you later on.
All the best,
Kanti
Predator
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February 5th, 2005 13:00
Hi Kanti,
I believe the problem may be the software does not like SP2. Have you tried uninstalling PowerDVD and then re-installing it. I would suggest you see if Dell or Cyberlink has any updates to address SP2, I would check for you Kanti but for some reason our Internet connection is coming & going, wrote this three times already, sorry....
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link
Kanti
295 Posts
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February 5th, 2005 21:00
Hi Jeff,
I have uninstgalled the Power DVD from control panel>add or remove programs. However, when I tried to installed the program from Dell's PowerDVD cd there is a problem. I get the following:
IKernel.exe could not be copies to "c:\Program Files\Common Files\InstallShield\Engine\6\Intel 32". Make sure that you have the appropriate privileges to copy files to this folder (0x20). ok.
What have I done wrong? Have I caused more problems? Please sort out my mess.
Kanti
osprey4
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34.2K Posts
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February 5th, 2005 21:00
Kanti:
Take a look at this:
http://consumer.installshield.com/kb.asp?id=Q108247
These instructions seem pretty straightforward but post back if you're still having trouble.
Kanti
295 Posts
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February 6th, 2005 00:00
Kanti
295 Posts
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February 6th, 2005 01:00
Surprisingly, I was able to re-installed Cyber Link PowerDVD program. I have only completed the part of the instruction - namely End Porocess of IKernel.exe in Task Manager. The program is now re-installed correctly and I am able to play dvd media disks. However, the file IKernel.exe is not seen in Process in Task Manager. I hope it would not have any effect on the performance of the system.
Kanti
osprey4
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February 6th, 2005 10:00
Predator
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February 6th, 2005 11:00
Hi Kanti,
I am doing fine, still spoiling Deb & Brit !
Glad to see John was around to take care of your post. He & Mike both have been an excellent addition to this little conference.
I wish you the best as awlays!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link