D600 CD-RW/DVD Module not being recognized

Hello,

I just received my new Latitude D600 Pentium M notebook with a removable DELL CD-RW/DVD-ROM (ultra speed) module located on the right-hand side of the notebook.  I believe the part number is:  DELL LBL P/N 8W007-A01.  When exploring my system through the DELL website, it doesn't detect it.  Although I have the service tag, the DELL support page hasn't registered it yet as it keeps telling me it is invalid.  I am running Windows 2000.  The CD-RW/DVD-ROM module does not seem to be recognized.  I cannot access it through Windows Explorer, DOS prompt, not by any other means.  I tried to see if I could install it via ADD/Remove hardware in Windows.  I cannot seem to find the right choice to pick.  I updated my BIOS from version A11 to A12 and no change.  In the BIOS, the modular bay reads CD-ROM.  When booting, I get this quick flash message

Why won't my system detect it?  What can I do to fix this?  If anyone can help, it would be greatly appreciated.