Dell Inspirion 7506 2in1 Crashes Frequently / Blue Screen of Death

Interesting. Bought two from Best Buy, The first had same issue, I returned it for an exchange. The second, now using, has the same issue. Flickering screen and frequent blue screen restarts. I'm trying to diagnose. Ran Dells SA check came up with bug check code 0x00000119 with a bunch of parameters pertaining to directx graphics mms. The scan "scan hardware" took 40 minutes. Everything else pasted.

Microsoft code error check says this: 

• This Stop error indicates a VIDEO_SCHEDULER_INTERNAL_ERROR issue. Where to go from here? Still researching.

It's driven me so mad that I've had to buy another G5 SE 5505 Ryzen gaming one (which I was trying to replace with something more professional looking) which is a lot more powerful, doesn't crash and the trackpad works incredibly well on! Not sure how to sell the 7506 now though with these silly trackpad and crashing issues! No logic to it as this 5505 is a much cheaper laptop, yet has a far superior trackpad and seems a lot more stable!

Me too I use an Inspiron 7506 with xe not MAX(silver) and have BSODs with video_tdr_failure

My inspiron 14 17400 dies when I wake it from second hibernation in row. This was solved by disabling one of two Dell Data Vault Control Devices in device manager.

But I still have problems with blue screens of death (especially when alt-tabing).

(Sorry for private reply, I am new to this forum.)

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Same issue...Dell is . Interesting read here:  http://www.calloutreport.com/?post=Dell+Laptop+Nightmare

I have been with technical support for several hours, they have run countless tests and they have not solved my problem. In the end, they are asking me to pay for solving an issue that was obviously there from the beginning because I have not been able to use my laptop.

Have windows 11 installed on my Inspiron 7506 2-n-1. Worked fine at first. Suddenly I'm getting a BSOD randomly every 15 to 60 minutes. Impossible to work. Completely all system updates, changed the intel drivers, uninstalled my antivirus, done a drive scan for virus and disk errors. Nothing helps. I really don't want to have to reinstall windows but this is crazy. Brand new computer. Only a few months old. I've never had this many problems with any computer I've owned before. 

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I found the culprit. After a week of random BSOD ever 15 to 60 minutes. Crashing while trying to write in WORD, PowerPoint, while browsing the internet, and in the middle of ZOOM meetings (in which I was the host). I tried everything. I scanned the disk errors and viruses. Changed my power settings. I updated all my drivers and the bios from the dell support site. I removed my anti-virus and updated Windows. Stopped using Microsoft Edge, and tried other browsers. I spent hours trying to fix it but nothing helped until I uninstalled all the DELL support software. Then everything started working. I haven't had a BSOD in 24 hours. It's wonderful. The culprit. DELL support software! So if you're having problems, save yourself a world of pain and start with DELL. I left DELL Cinema Color installed, DELL Support Assist OS Recovery, DELL  Update and DELL update universal. But get rid of everything else. Don't forget to uninstall the DELL Service Support Assist. It's not listed under DELL but simply as Support Assist. Dell needs to take a look at their software on Windows 11. 

Hi, did you solve your problem? I was considering to buy this laptop because it looks so great... but many people is having this BSOD problem. 

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It seems that Windows Update keeps installing older Intel graphics drivers so I have to replace them using Intel's Driver & Support Assistant. So long as I have the latest Intel drivers, my laptop seems stable. I have to say that this is the worst Dell laptop I have ever used and I wouldn't recommend it to anyone.

I'm still having issues with the laptop I bought a few months ago. I took it to check by Geek Squad and I still have the same problem. End of the story, I spent over a thousand dollars in a laptop that I can't use.