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10801
October 25th, 2005 15:00
Dell Update Manager
The Dell Support box keeps poping up reminding me to download new firmware for my DVD drive. The download page shows:
Release Title: Removable Storage: HLDS GRA-4120B HH 12X DVD+RW, Firmware, Windows 2000, Windows XP, Multi Language, Multi System, v.G114, A05
Release Date: 09/07/2005
Description: Windows Based Firmware Flash Utility update for HLDS GRA-4120B HH 12X DVD+RW Drive
But, I don't think I have the device this update applies to. Windows Device Manager show that my CD and DVD devices are:
NEC DVD +-RW ND-3450A and
Samsung CD -R/RW SW2525.
Why does Dell continue to remind me of this update and am I correct to just ignore it?
Thanks,
WS
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Predator
2 Intern
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15.3K Posts
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October 25th, 2005 15:00
Hi Wayne,
The Moderators do try to cover as much of the forum as possible but to answer your question, I have also dropped them a note on this issue, which is happening with a few different firmware updates.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
geotex1
88 Posts
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October 25th, 2005 15:00
wayneskid
17 Posts
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October 25th, 2005 15:00
Thanks geotex,
Does Dell minitor this forum and can we assume they are aware of this issue?
WS
wayneskid
17 Posts
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October 25th, 2005 15:00
Thanks Jeff....I hope the get it fixed soon. Bet there are a few thousand folks scratching their heads.
W
Predator
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15.3K Posts
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October 25th, 2005 16:00
Hi Wayne,
What concerns me, although it is lucky the system simply refused to recognize the drive, but many trying to use it because of the Dell alerts.
I had one young lady in an e-mail from the CD/RW site tell me she was going to take the system to a local PC shop to get this installed because she "had" to have it according to Dell !!
I sent a message a couple weeks ago on this, will send another update and reference your thread, thanks.
Take care,
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Message Edited by Predator on 10-25-2005 01:05 PM