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4628
September 18th, 2007 20:00
Dimension 4600C
Hi, My wife's PC is on the fritz. At first we were getting an error message that I can't remember now....very helpful I know. But we were able to to do a web search for the error message and found some info that directed us to go to the recovery(?) option on the install disc I believe. Anyway, to make a short story longer...now all I get is an error message saying "Primary drive 0 not found Strike F1 to continue or F2 for setup utility" The machine is a Dell Dimension 4600C, Intel Pentium 4 2.66 GHZ, running Windows XP home edition Okay, before I started to type this I inserted the system disc and now it's in Windows Setup mode? I guess I'm going to let this run and see what happens. I'm sure I'll be reposting with new error messages or options for which I do not know the correct choice. Or...okay it looks like it locked up on me....ARGH! I've got a blue screen that says Windows Setup and at the bottom it says setup is starting windows....but it doesn't look like much is happening. Sorry, I'm a mac user (please don't hurt me) and I'm a bit lost when it comes to PC's. I've seen on the forums that it could be a bad hard drive. But I am not getting the clicking sound of death. Is there anyway recover the disc or the files? Many thanks in advance for your help!!! Thanks, Paisios
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Paisos
4 Posts
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September 18th, 2007 21:00
Paisos
4 Posts
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September 18th, 2007 21:00
shesagordie
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46K Posts
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September 18th, 2007 22:00
Sounds like you have a failed hard drive.
See if you can run Dell diagnostic's extended test, read, write, verify, on the hard drive, not the quickie express test.
How to run the Dell Diagnostics Utility
Bev.
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Paisos
4 Posts
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September 18th, 2007 23:00
shesagordie
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46K Posts
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September 19th, 2007 02:00
It's a pain in the buns, when that happens.
Thank's for the heads up.
Bev.
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Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.