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13361
December 13th, 2008 12:00
DVD drive keeps opening on boot up.
Hi, I have a Dell Dimension E510 with the CD/DVD RW drive that came with the PC. IDE\CDROMHL-DT-ST_DVD+-RW_GWA4164B_______________E111____\5&29A96F35&0&0.0.0 is in the device ID on Device Manager. Every time I boot up, the drive drawer opens. I close it and it opens again. It takes 5 or 6 times before it stays shut. I would like to try to fix this before I resort to purchasing a ner CD/DVD RW drive. My XP system is Windows Media Player with service pack 3 and 3 gig of memory. Thanks for your help!
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Thereal-dbk4297
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3.4K Posts
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December 13th, 2008 16:00
Hello,
A few things could be going on here.
A faulty drive is the most likely. Someone or yourself installed one of those joke programs with or without knowing. Something in the startup file is doing it. If you have access to another drive, give it a try. Run an online virus scan like the one at kaspersky.com. Or, go to 'start', 'run' and type in msconfig and click on 'OK'. Check the 'startup' tab to see if some unknown process is lurking there.
oregonlj
2 Posts
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December 15th, 2008 12:00
I checked startup on MSCONFIG and nothing unusual. I keep a close eye on this anyway. I ran a full scan with Spyware Doctor and no viruses or spyware were found. Any other thoughts? I am wondering if it could be a fixable hardware problem like something loose inside the box. Can you think of any hardware fixes I might do?
Thereal-dbk4297
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3.4K Posts
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December 15th, 2008 15:00
Hello again,
I don't think so.
I think that if you have a loose connection, the problem would not just be at startup. You can open the system and recheck the cables if you want. If you have another CD or DVD you can try, that can rule out a software issue.