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16 Posts

1822

May 16th, 2005 23:00

dvd player

hello i have a dell dension 4550 intel pentium 4 cpu 3.06 ghz processor speed 2.98
512 meg of memory   the problem i am havimg is when i play a dvd it tends to skip a little on and off is there something i can do to stop the dvd from skipping

6 Operator

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34.2K Posts

May 16th, 2005 23:00

Check the transfer mode of your DVD drive. This is most often caused by a drive in PIO mode, instead of DMA as it should be. A likely cause of this is the drive not being turned on in system setup.

To check the transfer mode, go to Device Manager and check the properties of the secondary IDE channel.

16 Posts

May 17th, 2005 22:00

hello thank you for getting back to me could you tell me stel by step on how i can check the transfer mode ?

6 Operator

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34.2K Posts

May 17th, 2005 23:00

First, check system setup to see if the drive is turned on. Then post back. That's the problem about 90% of the time.

16 Posts

May 18th, 2005 10:00

i went to my computer then i went to proerties on the dvd then on the filies it was listed as music files

6 Operator

 • 

34.2K Posts

May 18th, 2005 11:00

Sorry, but you're not following me.

Restart your system and boot into system setup by hitting F2 as soon as you see the blue Dell logo. From the main screen you'll see the listing of your hard drives and optical drives as shown here:

http://support.dell.com/support/edocs/systems/dim4550/syssetup.htm#1097056

Make sure your DVD drive is not set to OFF. Set it to ON. If it's already set properly, post back.

16 Posts

May 18th, 2005 22:00

i wrote down the information for you i wll write it down here so you can tell me what i should do next  here is what it said
  
 
primary drive0 --------------harddrive
primary drive1---------------off
secondarydriveo------------------cdrom reader
secondary drive 1-----------------cd rom reader
integrated devices------------------enter
pci irq----------------------enter
irq----------------enter

6 Operator

 • 

34.2K Posts

May 19th, 2005 00:00

1. Open device manager
2. Expand "IDE/ATAPI Controllers" node
3. Open properties of the "Secondary IDE channel"
4. Go to the "Advanced" tab
5. Change the transfer mode for Device 0 from "PIO Only" to "DMA, if available"
6. Click OK and close any dialog windows. Restart might be required for the new settings to be applied.
 
Let me know if that helps.
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