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5888
August 25th, 2006 10:00
DVD Rom not detected
Hi everyone!
I'm having problems detecting DVD rom in Dimension XPS Gen 4 both BIOS and Windows XP.
But i used the DVD rom to other computer and it works well.
DVD Rom: HLDS GDR-8164B DVD ROM
Connector: Cable Select
How can i resolve this issue?
Thanks in advance.
Jamojo
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Predator
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15.3K Posts
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August 25th, 2006 10:00
Hi Jamojo.
Go to Device Manager, if you are getting Code errors, per say Code 19, 31, 39, 41; then the issue is more thanlikely the Upper & Lower Filters.
Click on the CD/RW link in my post and scroll to Section 12, article 10 (ignore the reference to Roxio)
Otherwise, same CD/RW link, try Section 20, article 3; Section 11, article 2 (reloading the IDE controller & Clearing the NVRAM)
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
jamojo
2 Posts
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August 28th, 2006 12:00
Thanks for the reply.
Where can i find the CMOS jumper in XPS Gen4?
Thanks.
Predator
2 Intern
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15.3K Posts
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August 28th, 2006 16:00
Here is the Dell article on Clearing the CMOS settings:
http://support.dell.com/support/edocs/systems/dimxpsg4/sm/miller_l.htm#wp1052698
Under 2 a: click the link for "system board"
Best Regards,
Jeff