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2 Posts

5888

August 25th, 2006 10:00

DVD Rom not detected

Hi everyone!
 
I'm having problems detecting DVD rom in Dimension XPS Gen 4 both BIOS and Windows XP.
But i used the DVD rom to other computer and it works well.
 
DVD Rom: HLDS GDR-8164B DVD ROM
Connector: Cable Select 
 
How can i resolve this issue?
 
Thanks in advance.
 
Jamojo

2 Intern

 • 

15.3K Posts

August 25th, 2006 10:00




Hi Jamojo.

Go to Device Manager, if you are getting Code errors, per say Code 19, 31, 39, 41; then the issue is more thanlikely the Upper & Lower Filters.
Click on the CD/RW link in my post and scroll to Section 12, article 10 (ignore the reference to Roxio)
Otherwise, same CD/RW link, try Section 20, article 3; Section 11, article 2 (reloading the IDE controller & Clearing the NVRAM)


Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

CD/RW Link

2 Posts

August 28th, 2006 12:00

Thanks for the reply.

Where can i find the CMOS jumper in XPS Gen4?

Thanks.

2 Intern

 • 

15.3K Posts

August 28th, 2006 16:00

Hi Jamojo,

Here is the Dell article on Clearing the CMOS settings:

http://support.dell.com/support/edocs/systems/dimxpsg4/sm/miller_l.htm#wp1052698

Under 2 a: click the link for "system board"

Best Regards,

Jeff
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