DVD / RW

Question

Could someone please help me... I am not able to burn cd's anymore... i dont know what happened.  I think someithing to do with the drivers.  Anyhow what happnes is that it seems like it is going to start burnig, then a error message comes up.. Please help

osprey4 · Answer

Hi, Tbarela:   You must provide some information about your system hardware and software.

TBarela · Answer

Well my computer is a dell xps 400  I have the Phillips DVD+RW   DVD8801   TSST Corp DVD-ROM TS H352C   Hope this helps...

osprey4 · Answer

Please work through these standard troubleshooting steps first.

Secondly, check the drive properties of your DVD burner by right clicking the drive in My Computer and selecting Properties, and tell me if you see a recording tab and if CD recording is enabled for the drive.

TBarela · Answer

Hi, so i found out that the record button was disabled, and i was so excited. Now i have another problem When i open up the software, which is Roxio, and i go to copy it says not drives detected, which in the past it has never said that. Someone had recommended to clean registers and im not sure if that is what messed things up... please help....

Toby

TBarela · Answer

Well i had already done that a few days ago, do i need to go do it again?

TBarela · Answer

i went do delete the filters and like i said i had already done that so therefore there are not any uppper or lower filters.

osprey4 · Answer

Hi, Toby:

Yes, the next step is to delete the upper and lower filters in the registry. Sounds scary but fortunately, Microsoft has a great guided help, if you go to this site. Following those instructions, you can't go wrong.

TBarela · Answer

ok so i got my software to locate the drivers... record is enabled and i still cannot burn.. It starts burning and looks like it is going to work then it stops, gives a yellow exclamation and says it could not .   No error message at all... any suggestions

osprey4 · Answer

Can you tell me exactly... 1. what kind of disc you're trying to burn, data, music, video, etc., 2. the program you are using and 3. the brand, speed and format of your blank discs.

TBarela · Answer

I am using Roxio Easy cd and dvd burning... any thing i try to burn music data movies it does the same.. I have used Phillips DVD+R 4.7 1-16x speed

osprey4 · Answer

I would try uninstalling Roxio, then reinstalling it.

Storage, Drives & Media

DVD / RW

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