Skip to main content
Start a Conversation

Unsolved

This post is more than 5 years old

Philip42h

103 Posts

6070

December 28th, 2006 08:00

E521 - can't write video DVD

Another set of issues with DVD on an E521 ...
 
I have a Dell Dimension E521, running Windows XP Media Centre Edition. Its only a few weeks old and is as delivered, minus some of the Dell pre-installed junk, plus all Windows updates including WMP 11; it still has the Dell pre-installed Sonic/Roxio DVD/CD support including MyDVD LE.
 
The problems first came to light when I first tried to burn a TV show recorded using Media Centre as a Video DVD - it failed.
 
I have since applied the Sonic/Roxio patches as per the sticky above but the situation is not much improved:
  1. With Media Centre I can right-click the TV recording, select Create CD/DVD, it asks that I insert the media, it whirs, appears to accept the media format the data and write the media before reporting that the operation failed.
  2. MyDVD LE (6.1.6) behaves similarly. It goes away formatting stuff and comes back with the error:
    Device Error - Sense Code (4 08 00) - Logical Unit Communicate Failure - General 2130970624
    and ejects the DVD ...
  3. If I ask it to burn the project to disk, it appears to do so successfully - i.e. it claims to have finished successfully but I can't do anything useful with the product.
  4. I can burn data to the DVDs I have which tends to suggest that the drive and media are 'OK'. The DVDs are Sony DVD-RW. Using the pre-installed Roxio DLA software I can copy files to DVD and Make Compatible etc ...

I noticed that another poster suggested trying to use PIO rather than DMA to write the DVD ... this resulted in MyDVD LE claiming to have successfully written the DVD but I am unable to read back on the same drive (let alone any other).

Any suggestions as to a next step?

davejohn

2 Intern

 • 

2.5K Posts

December 28th, 2006 11:00

There should be no reason to force the drive into PIO mode.
 
I had trouble burning recorded video to DVD's using MCE too and finally solved it by reinstalling the Sonic Encoders.  Google "SP30294.exe" and give that a try.  HP has it listed under Notebooks, but it worked fine on my XPS600 with MCE 2005.
 
Dave

Philip42h

103 Posts

December 30th, 2006 08:00

Thanks Dave ... I tried that but it made no difference - I get exactly the same error as before.
 
I have also been pursuing the issue with Dell Technical Support. They suggested that I uninstall and reinstall the Roxio MyDVD application - which Dell supply pre-installed with no media ...
 
So I'm stuck ... does anyone else have a suggestion?

Was this post helpful?

View All

No Events found!

Top